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Pros: "See above"

Cons: "Baggage lost."

Pros: "Premium economy was excellent service, great food, and nice wide seats with legroom"

Pros: "The stewardesses were very polite and helpful"

Cons: "6hours delay and no reimbursement. It sucked! Thank you."

Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Pros: "Nothing"
Cons: "Cramped seats, AC blasting and constant sting breeze. Food and service awful."

Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."

Pros: "Friendly staff."

Pros: "Priority boarding."
Cons: "Food is horrible at AA, in special breakfast!"

Cons: "Too little room for legs and cabin was colder than usual."

Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"

Pros: "In general everything was good."
Cons: "There was no menu to know ahead what was coming so I could have decided before the meals came"

Pros: "Service"

Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."

Pros: "Cookie hehehh"

Cons: "Passengers too crammed in closer together."

Cons: "Seats were too small which made it hard to get comfortable."

Pros: "Excellent"
Cons: "Overall"

Cons: "Limited recliner Small seats"

Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."

Pros: "Fast once we were airborne"
Cons: "Delay without explanation, then sitting on tarmac for 40 minutes."

Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"

Cons: "Airfare.com is very difficult to deal with."

Pros: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Cons: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."

Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"

Cons: "The seat was extremely comfortable."

Pros: "It's nice to see a large corporation getting back to the basics which helped their company grow CUSTOMER SERVICE!!!"
Cons: "The airport waiting times through TSA check points. It's over kill and an obvious reason just to extend employment. Reminds me of the old saying " the criminals are running the asylum @"

Cons: "Always delaysd"

Cons: "It was one hour late."

Pros: "Everything went smooth"

Pros: "Efficient checkin. Left on time."

Pros: "Every thing."
Cons: "All good"

Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."

Pros: "No delays, speedy boarding and off boarding."
Cons: "Nothing..it was great."

Pros: "Terrible porque no pude viajar ayer"

Pros: "Everything overall"
Cons: "Nothing"

Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"

Cons: "Delayed 2 hrs"

Pros: "i have to pay $90 for my seat"

Cons: "It was a headache!"

Pros: "does not have compensation during my stay, sad"

Pros: "Everything except what I didn't like."
Cons: "Delayed departure"

Cons: "a little difficult to check in on line as we booked through Finn Air but was AA operated therefore the many reference codes did not work and had to call agent but got it worked out."

Cons: "Boarding was a mess. Gate change at last minute. Then the PA wasn't working in one spot but worked in another and instead the gate agent chose to yell, not very loudly mind you, what group was next. Many missed their queue to board."

Cons: "breakfast was horrible"

Cons: "Very conjusted seats"

Pros: "On time with no problems"

Cons: "Hot"

Pros: "The crew was okay,...and we got there"
Cons: "The plane, was a piece of junk, and the AC wasn't working."

Cons: "crew seemed a tad sour. came around with morning tea but without proper cups. attendant seemed annoyed when my neighbor asked for a paper cup in lieu of the plastic juice cup he already had. not a big deal but kinda weird"

Pros: "One lady was so mean when I asked her a question ."
Cons: "Be more smiling and helping customers when needed"

Pros: "The crew was professional and courteous. USB charger"
Cons: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"

Cons: "Being put in standby after we booked 3 months in advance and loosing our luggage"

Pros: "So many movies!"

Cons: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Pros: "Tenía reservado uno y de repente desaprecio"

Pros: "On time"
Cons: "Space"

Pros: "Cabin crew was friendly and efficient"
Cons: "Crappy plane for an international flight"

Cons: "Lost our luggage"

Pros: "Good, quick flight!"
Cons: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Pros: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Cons: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Pros: "Service!"

Cons: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Cons: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"

Cons: "Your bag people are thieves."

Pros: "The entertainment was probably the best part of the flight."
Cons: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."

Pros: "No complaints everything was good No delays on time flights going and returning back"

Pros: "NOTHING, now waiting in airport for four hours."
Cons: "55-minute connection across terminals - five of us missed this flight. Iberia didnt even offer a voucher for breakfast. Makes this an overnight nightmare"

Pros: "It wAs on time"
Cons: "NOthing"

Pros: "That we at least got some water"
Cons: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Pros: "Nothing"
Cons: "Flight from Iberia, operated by AA and finaly no flight!!!!!"

Pros: "Landing was perfect"
Cons: "Everything was fine"

Pros: "The crew was great, we were on time and the food was airplane great"
Cons: "There was 0 legroom. My legs (and I'm 5'10") were literally bulging into the seat in front of me the entire time. I looked around and saw many other people with similar issues holding their legs sideways, etc. Ughh"

Cons: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."

Pros: "Yes"

Cons: "The only bad thing is that the checking at JFK was very long!!!!"

Cons: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"

Pros: "Good movie selection"
Cons: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Cons: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Pros: "Nothing"
Cons: "Terrible Uncomfortable Overbooked"

Pros: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."

Cons: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."

Pros: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."

Pros: "Food was good. Nice blanket and pillow."
Cons: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."

Pros: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Cons: "It was cancelled"

Cons: "Delayed flight. Misplaced luggage. Long lines. Poor staffing. Had to give up food vouchers for delayed flight given long lines just to pick up vouchers. Long lines due to poor staffing."

Pros: "Excellent flight. Iberia had outstanding service"

Cons: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."

Pros: "Cres was great and the food"
Cons: "Flight was 4:30 hour late"

Pros: "Friendly staff."

Pros: "Extremely disapointed of the way i had to find what airline was in charge of the flight. I almost missed it. I had to ask 3 different airlines, nobody could help me, i had to change terminal. Etc... Very stressful. Kayak explained very badly. I think about writing a review on your website and others"
Cons: "Read"

Pros: "It was on time and good selection on movies"
Cons: "Iberia needs new aircrafts... They are always kinda old..."

Pros: "Flight from NYC to Madrid"
Cons: "Lost my luggage for 3 days and no compensation for out of pocket expenses Flight from Madrid to Florence"

Pros: "Movies"
Cons: "Boarding was laugh out loud stupid. Worse than cattle. No announcements. Looked like the entire process was run by high schoolers. They wouldn't let us board till the last because we hadn't booked a return on BA. Among the worst flights ever"

Cons: "Put in standby, even with reservation. Choppy fight."

Pros: "In flight movie selection was good."
Cons: "Food was palatable."

Pros: "overall terrible will never book with kayak"