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Cons: LHR made us wait 30+ min upon arrival for a gate.

Pros: The crew was fantastic

Cons: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.

Pros: Fast check in. Boarding orderly.

Cons: AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves....

Pros: Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around

Cons: Free drinks throughout the entire flight

Cons: Reclining seats

Cons: They lost all my luggage

Pros: The crew was good

Cons: I didn’t like how I prepaid for my window seat & ended up with a different seat in the middle

Pros: I liked the pretzel snacks and the entertainment options.

Cons: I had a flight from London to SFO with a connection in Dublin. However, since I was traveling to the US I had to go through customs in Dublin. There was an hr an a half layover and yet I was running to the gate to make my connection. This seemed to be due to an inefficient system.

Pros: N/A on food and entertainment

Pros: Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time

Pros: Very nice crew

Cons: The food

Cons: Screen tv was not working.long flight with no tv it’s boring...

Cons: The flight was canceled hours before departure. I waited for 30 minutes on hold to see if I could get on a different flight. But they couldn’t get me to my destination for 2-3 days after my originally-scheduled arrival.

Pros: Super friendly, comfortable for the long flight, plenty to keep you occupied. Its my 3rd time flying with them and the flight is always smooth. And it doesn't hurt that there is a huge shamrock on the tail wing to make superstitious people like me, feel a little bit better! I will only use them!

Pros: Food was excellent and the movies were free.

Cons: Our seats wouldn’t lean back. Other people’s did however.

Cons: Best flight I have ever been on

Pros: Nothing.....never made the flight....due to multiple flights delayed. My family and I had to be rerouted which caused us to miss our flight home from LAX.

Cons: The floor plan on Aer lingus website for seating was did not match the actual plane iwe were on so the legroom was not as good as what the website illustrated when we boarded.

Cons: Customer interaction is a joke

Pros: The crew was very accommodating the blanket, pillow, ear phones and good were very nice.

Cons: Going from Dublin to Madrid the seats weren't as comfortable and they didn't give any drinks or snacks

Pros: Things were pretty smooth.

Cons: Could have done without the flight delay.

Cons: Delayed and missed my connecting flight. Total cluster.

Pros: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Cons: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

Cons: Stop losing my luggage and stop charging for food.

Pros: Great movies and TV available.

Cons: The food and service was pretty mediocre. The plane was old and felt dirty.

Cons: Would have been excellent but it was 30mins late

Cons: Reclining seats

Cons: Best flight I have ever been on

Cons: Stop losing my luggage and stop charging for food.

Pros: Crew was super friendly.

Cons: I wish I’d have an aisle seat, but flight was full.

Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway

Pros: seat was not comfortable as it was economy. staff was decent.

Cons: friendlier staff, better food options

Cons: Told us to pick up stroller in Dublin. Get there and we are told that is not possible. Of course we not have arrived at our final destination without said stroller. Seats are on the pitiful side of the spectrum and gets a bit old being nickled and dimed for drinks, sodas, food. . .

Cons: The plane was delayed by 2 hours at Dublin but we didn’t find out until about 20 min before the original boarding time. It seems like there was a mistake if the plane couldn’t be confirmed until then.

Pros: Nothing.....never made the flight....due to multiple flights delayed. My family and I had to be rerouted which caused us to miss our flight home from LAX.

Pros: Fast moving to baggage claim area.

Cons: The floor plan on Aer lingus website for seating was did not match the actual plane iwe were on so the legroom was not as good as what the website illustrated when we boarded.

Pros: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Cons: Poor customer service

Pros: Great movies and TV available.

Cons: The food and service was pretty mediocre. The plane was old and felt dirty.

Pros: The price!

Cons: Internet connection.

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Pros: Crew was super friendly.

Cons: I wish I’d have an aisle seat, but flight was full.

Cons: This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts.

Cons: It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before

Pros: easy boarding

Cons: seats

Pros: Food was excellent and the movies were free.

Cons: Our seats wouldn’t lean back. Other people’s did however.

Pros: Super friendly, comfortable for the long flight, plenty to keep you occupied. Its my 3rd time flying with them and the flight is always smooth. And it doesn't hurt that there is a huge shamrock on the tail wing to make superstitious people like me, feel a little bit better! I will only use them!

Pros: On a 7 hour flight you want comfort. It was so smooth and easy. Watched movies, read, just relaxed. I've flown with Aer lingus before and it was just as amazing. I will ALWAYS use Are Lingus when I fly to the UK or Ireland and Shannon is a Gem of an airport. Most amazing airport I have ever been to!

Pros: Super friendly, comfortable for the long flight, plenty to keep you occupied. Its my 3rd time flying with them and the flight is always smooth. And it doesn't hurt that there is a huge shamrock on the tail wing to make superstitious people like me, feel a little bit better! I will only use them!

Cons: The plane was delayed by 2 hours at Dublin but we didn’t find out until about 20 min before the original boarding time. It seems like there was a mistake if the plane couldn’t be confirmed until then.

Cons: It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before

Cons: Would have been excellent but it was 30mins late

Cons: Told us to pick up stroller in Dublin. Get there and we are told that is not possible. Of course we not have arrived at our final destination without said stroller. Seats are on the pitiful side of the spectrum and gets a bit old being nickled and dimed for drinks, sodas, food. . .

Cons: Reclining seats

Pros: Crew was very nice

Cons: When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f

Pros: Quick boarding, kind crew

Cons: All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away.

Cons: Late - again!

Cons: Nothing, everything was exceptional

Cons: Provide hot water

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Cons: You charge for water now? And again zero help for passengers with tight connections bc of BA being late

Cons: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Pros: Crew was cheery despite a 14 hr day

Cons: Long delay due to a system crash.

Pros: Got a free seat next to me.

Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh

Pros: The crew was very accommodating the blanket, pillow, ear phones and good were very nice.

Cons: Going from Dublin to Madrid the seats weren't as comfortable and they didn't give any drinks or snacks

Pros: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Pros: Seats were comfortable.

Cons: Free coffee and soft drinks. It is a 3 hour flight.

Pros: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Cons: plane was so old, the seat was worn out and terribly uncomfortable sitting on it for 8 hours. It also had about a 2 inch gap of missing seat cushion. plane was very dirty. service was not friendly.

Pros: The crew was good

Cons: I didn’t like how I prepaid for my window seat & ended up with a different seat in the middle

Pros: Got a free seat next to me.

Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh

Pros: Got a free seat next to me.

Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh

Pros: Allowed us to have a week layover in Dublin on the way to Amsterdam

Cons: Most cramped flight I have ever experienced. Tiny seats, no legroom, and super narrow aisles so that people walking up and down would invariably bump your shoulder when they walked by - makes for a difficult sleep. Rude air hostesses Waited on ground 2 HOURS, inaccurate info, no service, nada

Cons: plane was so old, the seat was worn out and terribly uncomfortable sitting on it for 8 hours. It also had about a 2 inch gap of missing seat cushion. plane was very dirty. service was not friendly.

Cons: 2 hour window for transfers

Pros: Fares were competitive. Service excellent. Seating comfortable

Cons: Food on the plane

Pros: Crew was very friendly and boarding went smoothly and ontime.

Cons: Seats are very close together. Young child behind me kicked the seat most of the way. Bags took a very long time to come out.

Pros: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Pros: Super friendly, comfortable for the long flight, plenty to keep you occupied. Its my 3rd time flying with them and the flight is always smooth. And it doesn't hurt that there is a huge shamrock on the tail wing to make superstitious people like me, feel a little bit better! I will only use them!