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Low season

FebruaryBest time to beat the crowds with an average 4% drop in price.

High season

DecemberMost popular time to fly with an average 15% increase in price.

Average price round-trip

$853(avg. price over the last 2 weeks)

Good deal round-trip

$462or less

Good deal one-way

$210or less

When to book flights to Osaka Kansai Intl

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Top 5 airlines flying to Osaka Kansai Intl

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,518 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "Better food"

Pros: "On time"

Cons: "JAL LAX Ground staff. Not helpful."

Pros: "the selection of beverages and the crew are very friendly and helpful"
Cons: "Selection of entertainment"

Cons: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

Pros: "Pretty much everything"
Cons: "Nothing"

Pros: "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
Cons: "N/A"

Pros: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Cons: "No vegetarian options on the main meal menu"

Pros: "Great service. Food drink and inflight entertainment"

Pros: "Very helpful staff. Easy check in. Comfortable seats."

Pros: "The service"
Cons: "Landing was horrible worse landing I have ever had"

Pros: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Cons: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Pros: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."

Cons: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Pros: "The customer service overall was really good."
Cons: "The food always messes up my stomach, where the whole day after I can’t eat anything"

Pros: "The staff"

Pros: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Cons: "Airplan so old and ac not work super hot."

Pros: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Pros: "All were very polite and were very through when checking the cabin before departure and landing"

Pros: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Cons: "I thought the food was just so so. However, that's always a matter of personal taste."

Pros: "Service"
Cons: "Food, especially before landing"

Pros: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Cons: "The video monitor for viewing movies was dated."

Pros: "Good service."

Pros: "Airplane is well kept. Snacks are available near the beverage area."

Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Cons: "None"

Pros: "A meal on a two hour flight is an amazing perk!"

Pros: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Pros: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"

Cons: "Not much leg room"

Pros: "Service was amazing and made me feel like I was in first class."
Cons: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Pros: "Enjoyed the greeting, politeness and food"
Cons: "More English speaking would be preferred"

Pros: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Cons: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

Pros: "Staffs areattentive"
Cons: "Chair space so limited"

Pros: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Cons: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Pros: "Comfortable and spacious for economy class. Very helpful staff."
Cons: "If I have to be picky the movie selection didn't seem great."

Cons: "Requested Vegetarian Meals. Didn't get them"

Pros: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."

Cons: "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."

Pros: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Pros: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Cons: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"

Pros: "Short flight."

Pros: "great service"
Cons: "difficulty in figuring out how to use the controls on the entertainment remote"

Pros: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Pros: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Cons: "I don't have anything to complain about."

Pros: "great service and help with everything!!"

Pros: "Wonderful crew..nice plane and comfortable seats!"
Cons: "No inseat power or usb on the monitor"

Cons: "The crew of ANA was incredible. I think it is my best flying experience to Asia"

Pros: "Yes"
Cons: "Nothing."

Pros: "Some of your reservations staff in Los Angeles needs to be counseled"
Cons: "Been more polite especially mike in your mileage program."

Pros: "Excellent service from the cabin crew."
Cons: "The Japanese (Washoku) breakfast was not as good as I expected."

Pros: "Flight attendants were amazing and so service oriented!"

Pros: "Crew great but seating not so comfortable"
Cons: "Better Seats"

Pros: "Excellent crew!"
Cons: "It could have been quieter."

Cons: "Seat padding - seat was a bit firm"

Pros: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Cons: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."

Pros: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Cons: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."

Pros: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Cons: "Not much"

Cons: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."

Pros: "Nothing"
Cons: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"

Pros: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Cons: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."

Pros: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"

Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Pros: "Take off and landing was smooth. Stewardesses were very helpful."

Pros: "The crew were very nice, kind and professional."
Cons: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."

Pros: "Food is good. Entertainment options are fantastic"
Cons: "Seats are very very narrow"

Pros: "Service, Cleanliness and Overall Quality"
Cons: "Seats could be better"

Pros: "Easy checking process. Friendly staff"
Cons: "Nothing."

Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."

Cons: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."

Pros: "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
Cons: "No complain about the flight and the services."

Pros: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Cons: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"

Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."

Pros: "Great crews and good foot space!"
Cons: "Food was terrible! Getting worse every time !"

Pros: "The attendants are all courteous and respectful."

Pros: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Cons: "nothing!!"

Cons: "airline is unprofessional the whole trip was canceled"

Cons: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."

Cons: "See subject line"

Pros: "Good service"

Pros: "Service"

Pros: "Everything was fine"
Cons: "The seats hurt my butt"

Pros: "Very helpful and accommodating flight attendants ... all with a smile!"

Pros: "Good food and cabin service. Accommodating in connecting flight arrangements."
Cons: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."

Cons: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"

Pros: "felt Agent's kind care of elder (me) at Airport. Thanks."
Cons: "Full of passengers. Code Share!?"

Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"

Pros: "People the staff was nice and tried to be helpful"
Cons: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."

Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Pros: "Customer service and food!"

Pros: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Cons: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."

Pros: "The service and the seats"

Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Pros: "Everything"
Cons: "N/a"

Pros: "The flight attendants are super nice every time we fly with ANA, and the have great food."
Cons: "N/A"

Pros: "everything was so smooth!!"
Cons: "entertainment : wish there were more japanese comedies!!"

Pros: "On time,no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat,though my request is not fulfilled. I still appreciate the crew's effort."

Cons: "Only the space was lacking...not a lot of room for such a long flight and having to sleep. But it was okay!"

Pros: "The crew was nice, the food was good. We did miss our first flight, so we were automatically rebooked on a new flight."
Cons: "We missed our first flight because of our connection."

Cons: "Terrible service. It’s a nightmare to fly with. And I have a baby with me that even worse to fly with Eva."

Pros: "crew excellent and very efficient & professional"

Pros: "Crew was nice."
Cons: "The beef dinner made me ill. I had no way to pick my seat in the checkin process. The seat I had (K) has an extra box under the seat in front, so it restricted leg room. There were a total of 37 movies to view, over half of which were non-Hollywood."

Pros: "Everything great"

Pros: "Eva does a great job, nice personnel, good food...probably better than most."
Cons: "More leg room. (My usual complaint,) Premium Economy Very Nice, but at a premium price. I flew once...nice to be offered a glass of Champagne once seated!"

Pros: "Flight crew"
Cons: "No leg room"

Cons: "Was not able to board"

Pros: "The seat was comfortable. The crew was very nice."
Cons: "Keep doing the same. Cost is not always the most important."

Cons: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"

Cons: "My food was kind of dried up like it had been over microwaved. We were very swished in our seats. Two middle in row of 4. :("

Pros: "Flight attendants were all nice and friendly."

Pros: "The seats were OK, solid C. The staff were good B+, and the food (warm veggie was poor D+. The second flight I had raw veggies which was much better, B-."
Cons: "The flight from Taipei to BKK too off 40 minutes late. When we arrived in Thailand it took 20 minutes to get the jetway working. Sad! Timely flights and support services are expected."

Pros: "Special meal options. Services from Cabin attendants were also nice."

Cons: "Seating way too tight"

Pros: "EVA isn't a discount airline. Being the National Airline of Taiwan and a member of the STAR alliance, you will pay a premium price. I was originally being put in a row right behind the bulkhead with no individual monitor and a seat that was extremely cramped because of the tray table. I knew that I would be able to hang for a 13 hour flight and fortunately, the flight attendant was able to move my wife and I."
Cons: "Only one current movie available. Food was bland and not very appetizing."

Pros: "It was a good comfortable flight and on time"
Cons: "I wish we had more food options"

Pros: "EVA crew was wonderful and hardworking"
Cons: "Did not like our seats and weight limits for carry on"

Pros: "I’ve always had a great flight with them. Crew always very nice and very helpful."
Cons: "I have nothing bad to say. Maybe it there was a little more entertainment more movies and tv shows."

Cons: "Baggage rules on itinerary didn’t match reality. Baggage 7kg was enforced, check in bags almost empty as documents & computers weigh a lot, and cant be trusted to “check-in”. If I had know we could check in four bags free it would have made a big difference. The itinerary says one each, plus one for Premier status, which adds up to three in our case. Not a happy camper. Will avoid EVA when there are other good choices. My wife had advised against EVA to begin with, check-in confirmed her advice. Crew didn’t come by much with water or juice, but they were courteous. Seat belt sign was put on when bumpy, but not turned off for the next hour or two of smooth sailing. “I told you so” was here reaction . . . ."

Pros: "Cute and friendly flight attendants. Food was very tasty. Seat were amazingly comfy - no probs with sore bottom. Cabin area clean. Check-in was very easy."
Cons: "Think seats maybe 1-2" (2.5-5cm) closer than Asiana - knees hitting seat in front and if person leaned seat back, it would hurt."

Pros: "I really enjoyed the flight seated in the exit row 45. I was amazed at the on board service. The attendants moved quickly also in a run without the usual frowns that I’ve seen on other airlines."
Cons: "The exit row seat 45C was too narrow. The cup of coffee I had near the end of flight tasted like halve coffee halve tea. Also the checkin line was too slow. There appeared to be more clocks standing around instead of attending the customers trying to check in."

Pros: "Very comfortable. Great movies."
Cons: "Not so good on the television shows"

Pros: "Never flew with EVA but timely take off and landing. Smooth flight. Kind crew members. I think everything is great because I did not expect a lot from this airlines."
Cons: "I don't know much about Chinese food. Announcement was a bit hard to understand their accent."

Pros: "Friendliness, comfy seats"
Cons: "food,"

Pros: "The crew was very friendly and fast help with passengers needs."
Cons: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."

Pros: "It's like a well oiled engine, they are very reliable every time I fly with them. The service is good and courteous. The in-flight entertainment is wide ranging. The food is ok. Washroom is clean and fresh."
Cons: "More leg room for economy class. :-)"

Pros: "The cabin crew were nice."

Pros: "Great food, clean bathrooms, courteous and efficient service. It was my first time flying with EVA Air and I would definitely choose them again."

Pros: "The fly attendants offer water and juice frequently like every 1-2 hours and also snacks 4 times during the flight. Meals taste good and inflight entertainment is good."

Pros: "Reasonable legroom in Economy. Friendly staff. Clean bathrooms."
Cons: "Beer selection is terrible (eww - Heineken) Movie selection is very limited"

Cons: "I did not like the transfer from Eva to air Macau. Horrible. Long walk. No one there. No lounge to wait 5 hours!! I hate what happened"

Pros: "Nice staff good movie selection good flight"

Pros: "The price the food okay. The leg room seemed more in economy than other airlines."
Cons: "Not just your airline but a cultural differences how westerners take how they are talked too"

Cons: "Wasn't able to confirm seats ahead of time. The option to order a vegetarian meal would have been good. Wasn't able to do either of these things through kayak or eva websites and there were no option once on board."

Cons: "The 6 hours layover"

Pros: "The flight crew was amazing. They were very kind and helpful"
Cons: "I'd work on the in flight food"

Pros: "Everything is perfect"
Cons: "Nothing"

Pros: "I had a ile seat,and wasn't crowded"
Cons: "Nothing."

Pros: "Crew always pleasant service good. Seats comfortable"
Cons: "All good"

Cons: "Flight crew was unfriendly with myself and other passengers."

Pros: "The service was fantastic, the food was great, the plane was in great shape, overall a great experience - I'd certainly fly again!"

Pros: "relatively more spacious than other airlines"
Cons: "seat itself not comfortable enough, hard seat; food can perhaps be improved"

Pros: "fantastic flight experience. the aircraft was clean neat and comfortable. i loved how they kept the restrooms so clean even through a 13.5 hour flight. I slept through dinner but the western style breakfast was good. The crew was attentive and polite."

Pros: "easy helpful checking,boarding and clean plants with meal service. On time helpful stewardess and friendly approach"
Cons: "Meals basic but food and wine free, no entertainment on board"

Cons: "Old 744 plane. One of the 3 remaining 744s. In flight entertainment has low resolution screen (but touch screen though). Crew service was average - below par for an Asian airline. Seats are not comfortable. No drinks were offered after meal service for such a long flight. Please learn from SIA."

Pros: "Awesome flight...on time and good food.. customer service was excellent"

Pros: "There was nothing good about this experience. Management at the highest levels made decisions that showed gross inattention to the wellbeing of passengers and crews."
Cons: "My wife and I were scheduled to fly out of Taipei on the day a major typhoon made a direct hit on Taiwan. Taipei was shut down, offices and shops were closed, residents were sheltering at home, and other carriers had cancelled essentially all flights during the 10 hours when the storm was projected to be over the island and had posted long delays (of 8 and 10 hours and longer) on their uncancelled flights. Only EVA stubbornly clung to the fiction that our flight and others would actually depart -- and depart on time. EVA's refusal to acknowledge reality -- and timely communicate that reality to its customers -- made planning impossible, stranding passengers at hotels without bookings, preventing contingency planning and forcing many passengers to make needless trips to the airport over treacherous roads made hazardous by heavy flooding, downed trees, blowing debris, high winds and blinding rain. EVA's decisions cost us money, inconvenience, time and anxiety. For the passengers and crews on inbound planes that EVA actually landed or tried to land in Taipei that day, the consequences were worse: head and other injuries from extreme turbulence and hard landings, and then hours on tarmacs unable to deplane because the winds were above the maximum level for the safe deployment of jetways. Getting out the next day with an upgrade to business class doesn't do it for me. I am a United 1K-Star Alliance Gold flyer. I fly a fair amount and I expect, above all else, an uncompromising focus on safety and clear, candid and timely communication. Never again EVA."

Pros: "Very relaxed atmosphere with helpful attendants, great food (Asian vegetarian special meal. I also appreciate the lounge while waiting. Altogether the tops, in a totally different realm (i.e. postitive) from flying on US carriers."

Pros: "Everything"
Cons: "Nothing"

Cons: "Boarding process was messy"

Pros: "The staff and food service was great. The plane was clean and bright."
Cons: "Having free entertainment - even new releases"

Pros: "Staff service was awesome!"
Cons: "Neighbor was rude"

Cons: "They lost one piece of luggage. Waiting to see if they find it and its returned"

Pros: "Fast boarding"
Cons: "No entertainment"

Pros: "Great service on the flight! Very nice."
Cons: "Sad that there weren't free movies. Only some Hawaiian Air programs and things about Hawaii."

Pros: "They offered a free light breakfast and they treated us great"

Pros: "Meal served"

Pros: "All the crew members are incredibly kind and helpful. They clearly havea plan and execute it well. The small amenitites likes breakfast, snacks and rum punch male the start of a vacation fun. Even the regular economy seats have plenty of riom compared to other domestic airlines. I'm usually a Virgin Airlines person but Inwas pleasantly surprised that 5 hours went by to fast and flawlessly."
Cons: "There was no entertainment that you didn't have to purchase. Even the games cost. I always bring my own entertainment so it didn't bother me much but it's not the best."

Cons: "They charge for movies"

Cons: "Plane was old. Airplane was freezing, they only hade blankets for sale. My husband’s seat did not recline"

Pros: "Leg space was good.no inflight intertan"
Cons: "No onflight entertainment unless you fork over money for an IPad."

Pros: "Staff were amazingly friendly"
Cons: "Nothing"

Pros: "Friendly flight attendants"
Cons: "One hour delay boarding. One hour delay on the plane waiting for a light bulb change. 2 hours total before we were in the air. Not happy"

Cons: "Not much value for first class"

Cons: "They did not show a movie in flight. You could rent an ipad,with a few movies on it for 15.00 dollars."

Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"

Pros: "The crew was good and came around with water often."
Cons: "There was no WiFi which limited both the ability to work as well as entertainment."

Pros: "Offered free hot meal"
Cons: "Very tight seating"

Pros: "Loved still getting drinks and food at no extra charge. Staff was great."

Cons: "It was way too hot. No airflow on the plane."

Pros: "I got to my destination."
Cons: "I felt cramped and didn't have much leg room."

Cons: "Every time the flight attendant walk by there was a strange odor, maybe onions. When they past out some bags of Hawaiian potato chips, the bag had that odor and we then thought it must be the chips and from her being around them. We decided not to eat them and carried then off in our carry on baggage The next day I was hungry and decided to eat a bag. The odor was gone and the chips didn't smell at all Turns out it was the flight attendant. Maybe the type of food she consumes or her clothes were around a lot of garlic and onions Hope she is not on our return flight"

Pros: "Served food, on time departure and arrival"
Cons: "Entertainment expensive"

Pros: "One of the few airlines that provides a meal. Pretty sweet."
Cons: "Nothing to dislike."

Pros: "Appreciate that Hawaiian serves meals. Always impressed with video productions and magazine quality. Safety video was new to me and well done."
Cons: "It was freezing, and while meals still are provided, there is a charge for blankets. Brrr."

Pros: "I really had a comfortable ride- thank you as always!"

Cons: "Everything was excellent"

Pros: "Wonderful customer service, excellent atmosphere, spacious seating. I love Hawaiian!"

Pros: "Great customer service. We brought our 1 year old and was treated with so much care. Made it so easy for us to travel"

Pros: "Friendly helpful staff; smooth flight, served a meal!!! Great movie selections"
Cons: "Tight seats."

Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."

Pros: "Aircraft was clean and spacious enough in economy. Pretty much always on time. Nothing much else impresses me anymore with Hawaiian Airlines."
Cons: "Everything is a charge. Especially don't like that they "offer souvenir blankets for sale" and they keep the cabin especially cold. All movie/TV show options required an $8 charge on a 6hour (!) flight across the Pacific Ocean. Food was awful! Living in Hawaii I often fly Hawaiian, can't remember the last time I enjoyed a meal on HA. The crew on the LAX-HNL flight was not very friendly either..."

Pros: "The crew was fantastic!"
Cons: "My suitcase was sent to wrong airport in Japan"

Cons: "No entertainment on plane. In other words, did not like having to pay for the movies. We pay so much money and no wifi in economy class"

Cons: "Pay for entertainmen"

Pros: "I like that they feed you and give you more room. They also have competitive deals"

Pros: "Our brakes were not up to par to land in Kauai. Detour to Honolulu. Sucked!!!!!!!!!"

Pros: "All services are great!"
Cons: "Too cold."

Pros: "The crew"
Cons: "There were no free movies on a flight that Lateef over 5 hours. That's ridiculous."

Pros: "On-time, dinner meal served onboard."

Pros: "Srevice"
Cons: "Nothing"

Pros: "Blankets and pillows"
Cons: "Cold"

Cons: "Attendant was not polite"

Cons: "Seating"

Pros: "Hawaiian Air gives free meals and complimentary wine! Great service from ticket agent."
Cons: "Cold on airplane"

Pros: "It's my first time flying with Hawaiian Airlines. I must say that I wasn't impressed nor disappointed. However, the view when flying over the islands is amazing!"

Pros: "It was easy."
Cons: "Still have to pay for entertainment"

Pros: "Ground staff and on board staff were efficient and friendly."
Cons: "Cold temps on the flight. Glad I had my own jacket and blanket. The seats are hard and uncomfortable."

Pros: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Cons: "Categorizing travellers together."

Cons: "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."

Pros: "Crew were very hospitable and helpful."
Cons: "More leg room on long international flights."

Cons: "Catering and professionalism of the crew could have been better."

Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."

Cons: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"

Pros: "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."

Cons: "Icecream too hard"

Pros: "Very professional and attentive"

Pros: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Cons: "Seats were very small."

Pros: "Air hostesses service"
Cons: "Food quality"

Pros: "Nothing I like"
Cons: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"

Pros: "Pleased that the flight departed on time and arrived 50 minutes early. Sad that waiting for my luggage frittered away the time we gained by arriving early."
Cons: "Having your bags tagged as “priority “ really doesn’t mean anything. Watched nearly two flights’ luggage go by on the carousel before mine came out. This is becoming the norm over the past several months for most airlines and airports. I don’t mind waiting for my bags. I do mind waiting with a false expectation of priority service."

Pros: "Food for economy was great. Entertainment system great."
Cons: "Left half hour late."

Pros: "Food was fine. Everything was run efficiently. I have no complaints."

Pros: "The vegetarian food was excellent every time."
Cons: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."

Cons: "Indian vegetarian meal was not great"

Cons: "There was no toiletries and slippers. Snacks should be given timely. It should not ask for it."

Pros: "Good entertainment choices, but the system itself was awkward and slow to respond."
Cons: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"

Pros: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Cons: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."

Pros: "Most of the stuff was regular flights"
Cons: "Even after explicitly asking them for Hindu vegetarian food they gave me chicken with the wrong label. I realized it after eating a bite. They should not have done this mistake."

Pros: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Cons: "None"

Pros: "I wasn’t"
Cons: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."

Pros: "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."

Cons: "Hardly any Indian movies for 15 hours flight. Other flights have more options. Pl aying games was terrible without a handset. Seats are cramped. There was 2 fruits for an Indian vegetarian option and when we asked how come there is no desert they say that is the option which is comes with."

Pros: "They are very Harsh, There was no service at all."
Cons: "Airhostess response is very poor."

Pros: "very comfortable."

Pros: "Crew assistance, comfort and food"
Cons: "Very less choices of movies in entertainment systems. Also entertainment controls could be better"

Pros: "Offering excellent services to handicapped passengers proactively"
Cons: "After landing in Hong Kong the local airport services to the disabled need better organisation/communication. They claimed that the SFO Cathay Pacific check-in staff had not included me in the list of wheel-chair requesters while I knew that the opposite was true"

Pros: "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
Cons: "There was quite a delay, which was a shame."

Pros: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."

Pros: "Service at every step and level."
Cons: "Nothing."

Pros: "Good service."
Cons: "Plane was old but clean."

Cons: "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"

Pros: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Cons: "How about some new Hollywood release please"

Pros: "Crew behaviour"
Cons: "Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie"

Pros: "Nice crew. Economy seats ok."
Cons: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""

Pros: "Hospitality was good. PRO was excellent."
Cons: "Jain Vegetarian Food was not satisfactory. It requires improvement."

Cons: "Hindi movies not that many choices."

Pros: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
Cons: "The lack of content on the entertainment system, quickly ran out of movies to watch"

Pros: "Entertainment system"
Cons: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."

Pros: "Excellent crew service, comfortable seats."
Cons: "A little difficult to understand the announcement in English."

Pros: "Better hindu veg meal"
Cons: "Leg room"

Pros: "The crew and staff were generally friendly and the food was fine."
Cons: "For the first time in thirteen years traveling with my guitar, I was forced to check in my guitar, potentially in violation of the US Department of Transportation's rule on musical instruments. While my guitar thankfully arrived in good condition, this caused an unnecessary amount of stress in my 24 total hours of travel. I'd highly advise Cathay Pacific to revise their inflexible stance towards musical instruments, as many passengers brought carry-on bags which were much larger than my guitar in its case."

Pros: "Everything- I had 3 seats to relax and sleep. The food was excellent for the vegetarian option."
Cons: "n/a"

Pros: "Nothing really"
Cons: "Food sitting position checking in"

Pros: "It was good"
Cons: "I didn't got my Indian vegetarian food"

Cons: "Seats not comfortable Not great selection of western movies"

Pros: "The flight itself was fine, the plane wasn't great but wasn't terrible either. Some of the crew was friendly and the food was decent. The agents in the airports were all very, very friendly however."
Cons: "The main reason for my poor rating of this flight was because when we booked these flights, they were listed as having WiFi available on the flights. The two longer flights are 14+ hours each and happen during the workday for us. This is a total of 28 hours (times 3 people) that we were not able to have in-flight WiFi. Almost all of our work is done online and thus, we could do zero work whatsoever during this flight. We basically lost the equivalent of two whole workweeks because of this oversight about the WiFi, which is very, very upsetting and cost us a ton of money. One of us ended up having to book a separate flight home in order to not lose WiFi for the entire way back, which added another $900+ to our travel costs. Additionally, the crew was fairly unfriendly when we asked about this and seemed to not care at all about why we were upset. We understand that the in-flight crew cannot install Wi-Fi on the plane in the middle of the flight, but some understanding and apologetic behavior goes a long way with an upset customer. Additionally, they were rude whenever we called for service and asked them for anything, always seeming to be so bothered to leave their discussions in the back of the plane. Finally, I've flown many flights across the world and I have to be honest that this was the least comfortable and nice plane I've been on for such a long flight. You think upgraded planes with WiFi would be used for these extremely long flights. We're all very upset about our experience on this flight and would really like to be contacted about this flight and spoken with. We would like for something to be done for us to make up for this HUGE oversight and bad experience. We don't want to have to call the bank and try to get our charges reversed for the flights, but we definitely feel that we were sold something that was not what we experienced. I'm requesting that someone reach out to me directly as soon as possible to work with me on this. My direct number is 1 (480) 225-6034 and my email is zimmermandavid@gmail.com Thank you, David Zimmerman"

Pros: "Spacious seating, good food, excellent trip overall!"

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