Everything was great thanks
The flight was smooth, comfortable, and fast We enhoyed
As with all Aerolineas Argentinas flights, check-in was terrible. They have a system where all international flights (or other multiple-flight categories) check in together, so the airport is very crowded, the lines are very long, and checkin takes forever. Online checkin was not available to me. There was no entertainment. Food was edible but mediocre. However, all of the staff (onboard as well as in the airport) were very friendly and helpful.
Pros: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
Pros: "The check-in at Ezeiza airport was quick and efficient."
Cons: "The food was quite bad (e.g., old lettuce, no vegetarian option), the flight attendants were brusque with the passengers, and the seats were very hard."
Pros: "Flight departed and arrived at the prescribed airports; nice crew."
Cons: "Pretty much everything else. Severely limited beverage offering: Forget alcohol of any kind, there are only four choices: coffee, water, coke, and sprite. Check the baggage fees!! Even on international flights Aerolineas Argentinas sees a need to charge baggage fees, even for the first bag."
Cons: "The plane was delayed because one member of the crew arrived late! More than 150 people waiting for the process to arrive to the plane!!"
Cons: "The food was horrible"
Cons: "NOT BROKE BOTH OF MY LUGGAGE NEXT TIME, if ever I have to use that airline again. They destroyed my luggage and didn't recognize a thing."
Cons: "The flight was changed, then changed back. We didn't get the second notification of the change and we missed our flight. We had to purchase another flight and also had to pay to have other flights rearranged due to the delay. $1500 later, we made it to Buenos Aires."
Pros: "It arrived earlier"
Cons: "The seats, the food, the entertainment"
Pros: "Carry on luggage could not fit in the overhead bin, Crew told me that they will give me the luggage at JFK. but, they did not on the plane. Airline told me not certain answer. Make me nervous"
Pros: "Plane was great... staff was awesome"
Cons: "Better food would be great"
Pros: "Boarding , They boarded zone 1 and only zone one than zone 2 made for very quick boarding"
Cons: "Food and flight attendants very little service but I think that comes from the airline"
Pros: "It was raining really hard in Salta and the flight still left and arrived on time. My checked baggage came within 5 minutes. Everything was excellent!"
Pros: "The snack and drink."
Cons: "The boarding went in decending order starting with the high number. Also baggage claim took a very long time."
Cons: "Crew members does not speak English while boarding"
Cons: "Our flight was delayed 4 hours!!!"
Pros: "The hospitality and the catering"
Cons: "There was a problem with the lights, but there was barely any communication between the crew and the passengers. We were supposed to take off at 8:20 pm, and at 8:58 pm, the captain informed everyone of an issue with the lights and that it would be 10 more minutes. However, it wasn’t until over 30 minutes later, at 9:29, when the captain said that it was going to be another 10-15 minutes which turned into over one hour because we didn’t end up taking off until 10:46 pm."
Pros: "Basically good and safe flight Food was served twice"
Cons: "Too hot Not enough liquids were served Tried to contact attendant and never got response Pressure upon landing was extremely painful in ears"
Pros: "Crew and entertainment."
Cons: "Food and lack of spirits besides beer and wine."
Pros: "They cancelled the return flight, and could not get us information on how we might get back until WEEKS later!!!!!!!!!!!!!! Impossible to work with. Impossible to reach. Impossible all around."
Pros: "Seating comfort"
Cons: "Didnt wake me up for food or drinks"
Pros: "I had a very pleasant flight. The staff were very polite and accommodating."
Cons: "As a couple we shared one suitcase of 22kg and were asked to pay access baggage fee while each of us could check in 15kg ? Why?"
Pros: "No extra charge for checked bags, and in flight drinks and snacks. This plane has video screens so the in flight entertainment was awesome."
Cons: "Only came by once on a 3.5 hour flight for drinks service."
Cons: "No food, only soft drinks. No entertainment No wifi"
Pros: "nos dieron dos sandwich nada mas! una vergueza"
Pros: "Friendly crew, comfortable seats."
Pros: "A peacefull a quiet fly!"
Cons: "1 hour of delay"
Cons: "Seats are small. Seat in front of me was broken. Person spent 9 hour flight in my lap. Entertainment system did not work."
Pros: "on time and new airplane."
Pros: "On time.e, good service"
Cons: "No entertainment"
Pros: "Service Food On time"
Cons: "Space berween seats which is as small as in other airlines"
Pros: "the crew was good the plane os modern and good ammenities"
Cons: "the waiting at ezeoza ,was ectremwly long and exausted"
Pros: "the crew memebers were nice"
Cons: "waited too long to board the plane as well as had everyone in line and they started calling by seat numbers, it was just a big mess"
Pros: "On time no luggage issues"
Cons: "Some food should have been offered such as a sandwich flight was 5-8 nuts and a cookie are not enough. Would have been nice to have a mivie"
Pros: "On time, nothing to say"
Cons: "Boarding call whas even erlier than usual"
Pros: "In general the customer service was excellent"
Cons: "I didn't like time to recovery the baggage. Was 70 minutes"
Cons: "For first class they had little service and seats were not comfortable. No wi-fi or charging abilities"
Pros: "Crew was in a great mood!"
Cons: "Boarding was complicated, no clear lines for back/front of the plane."
Pros: "Service was great and accommodations"
Cons: "I was double booked on the same flight using Kayak. Aerolineas Argentina is so far refusing to reverse the double credit card charge. Terrible customer service. Not sure I'll ever use Kayak or fly Aerolineas Argentina again. I am telling everyone I know about the experience so they will beware of using Kayak."
Pros: "Outbound flite uneventful which was OK but the return flite to Miami we seemingly waited an eternity (well over half hr) to receive our luggage. And they could use a few more personnel who spoke English at both check in at Buenos Airies and on the flite itself. After all it is an International carrier and all aspects of the flight experience would benefit from staff that was multi lingual."
Pros: "The cookies were great"
Cons: "Delayed 1:45- missed my connecting flight"
Cons: "Really the boarding in BS.AS. to the IS is aweful. So many redundant check points, it's bizarre. Consolidate all into one and stop bothering people and make boarding faster! Also the plane was delayed for a maintenance which should have been done earlier."
Pros: "On time"
Cons: "Less than helpful ticketing agent. Didnt get my bags checked properly, so I had to get them rechecked at JFK. I got charged for having an extra bag, my climbing partner didn't. Lost my iPad on earlier flight, no one offered any help."