Find Cheap Flights from Washington Reagan-National to New York (DCA - NYC)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight was short.

It was behind schedule. Cut it very close on making my connection to Dublin.

United hires good people. Flight was comfortable and on-time.

Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence.

I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac.

Courteous staff, let us on board as we were late arriving to the gate at no fault of ours.

We flew into DC at terminal B and had to run to terminal C. We had to checkin again and security almost made us wait on the long line. We complained, stating we had 15 mins to make our flight. Finally they let us through and we ran to the gate, which was closed but the staff opened the door and we got on. Thank goodness!!!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Smooth take off and landing

Yes, absolutely! Thank you!

staff was friendly and helpful.

This flight didn't exist since it got cancelled. Had to wait on standby flight after standby flight to get to New York.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

United did get me on a flight the next day on another airline and provided me with a hotel and food voucher.

While there were communications along the way of the flight status, the information was conflicted depending on who you were speaking to. That's super frustrating. The cabin on the flight was too warm. We circled Newark for 40 minutes before heading back to DC.

The staff worked really hard to take care of us all

Very crowded Overbooked flight delays from dc to newark

Everything

Crew was very friendly. It was very comfort and the seats are very good.

They changed the terminal for departure three times. Every time it changed al lot of people had to take the shuttle between terminals again. I don't think it was American Airlines fault, but the la guardian airport was not really customer friendly

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Great ticket price Airline on time performance Flight attendance service

Nothing

they canceled my flight and couldn't reschedule. I had to pay for a rental car and drive to my destination which has ended up costing me more money and the flight was already very expensive to begin with.

Nothing

Both flights, to and from around had to go search for my baggage and on the return flight I even had to go to a different terminal. The service is unacceptable. I will never fly with AA again.

Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?