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Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."

Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Cons: "Small plane, feels cramped"

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Cons: "sat on the tarmac for 3 hours because the pilot was late."

Cons: "Faster lines at check-in. More courteous security personnel"

Cons: "No wifi"

Cons: "No WiFi. Little service."

Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Cons: "Terrible"

Cons: "Left late"

Pros: "Didn’t like security. They were rude"
Cons: "Security"

Cons: "There was a dog barking the entire time that disturbed everyone."

Cons: "N/A"

Pros: "Nothing."
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."

Pros: "The food and the treatment"

Cons: "Compostable"

Cons: "Crying baby"

Cons: "Nothing!"

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."

Cons: "The"

Cons: "Small seater aircraft was cramped"

Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."

Pros: "The LGA team did great in difficult situation"

Cons: "Crowded"

Pros: "On time, courteous"

Pros: "Made friends on the way to Maine!"

Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "None"
Cons: "Delays"

Pros: "Professionalism"

Pros: "The staff was was very accommodating to myself and my 19 month old daughter"

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"

Cons: "The delay on the runway"

Pros: "Turbulence didn't allow the beverage cart to serve passengers"

Pros: "The tv on the back of the headrest was great."
Cons: "Too much chatter over the intercom."

Pros: "Was a nice flay , thanks"

Pros: "Cookies"
Cons: "Late"

Cons: "Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY"

Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."

Pros: "Nothing"
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."

Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."

Pros: "Everything"
Cons: "No complaints"

Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."

Cons: "My suitcase was damaged(torn through!)"

Pros: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Cons: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."

Pros: "Seat cramped"

Cons: "It was amazing"

Cons: "Too cold"

Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."

Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."

Cons: "Snack selection"

Pros: "Fast boarding process, on time"

Cons: "Nothing you could do, it was a maintenance issue."

Pros: "Seat was comfortable"

Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."

Pros: "everything"
Cons: "snacks"

Pros: "People were friendly"
Cons: "Broke arm off wheelchair"

Pros: "Did not experience food or entertainment"

Cons: "Overbooking and worrying I would miss my trip"

Cons: "Mechanical delays caused me to miss my uncle's funeral."

Pros: "Not a challenging process from beginning to end."
Cons: "Nothing"

Pros: "Perfect from start to finish"

Cons: "We never took off"

Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Cons: "Seating is a bit cramped."

Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"

Cons: "Our audio did not work for movies. The food was super cheap"

Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."

Pros: "There was surprisingly a great amount of legroom"

Cons: "Food was not good at all."

Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Pros: "Nothing"
Cons: "Lost connection"

Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."

Cons: "Completely ignored for beverage service"

Cons: "Shaky landing."

Pros: "Nothing"

Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."

Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"

Pros: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."

Pros: "Allowed us to pre-order with our daughter who needed our support."

Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."

Pros: "Gate agent at DFW helped with a seat change so my wife and I could sit together--excellent seating in the exit row"

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."

Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"

Pros: "Loved the individual seat back entertainment"

Cons: "It was freezing."

Cons: "NA"

Cons: "Checkin"

Pros: "todo muy bien"

Pros: "All of it"

Cons: "America Airlines...worst service and just a horrible experience"

Cons: "Thrust"

Pros: "Delayed bc of weather."

Pros: "Everything"
Cons: "Na"

Cons: "Charge for tv!"

Pros: "Boarding"
Cons: "Excellent"

Cons: "It was delayed"

Cons: "Everything."

Pros: "Everything"
Cons: "None"

Cons: "My seat was broken could not recline"

Pros: "Good and frequent updates on delays and changes."
Cons: "No reasons for delays."

Pros: "Everything"

Pros: "New illy coffee is really good"

Pros: "Good"
Cons: "Good"

Cons: "NA"

Pros: "Staff was very pleasant"
Cons: "We booked together, but did not get seated together. What is up with that???"

Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"

Pros: "We were on time and that was great!"

Pros: "it was very comfortable"

Pros: "Nothing in particular"
Cons: "Uneventful"

Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."

Pros: "Boarding was confusing"

Pros: "A very smooth ride"

Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."

Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Cons: "Turbulence"

Pros: "Friendly and attentive staff."

Pros: "A little better"

Pros: "Courtesy"

Cons: "The mixed snacks were horrible."

Pros: "Friendly helpful courteous"
Cons: "Nothing"

Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."

Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."

Pros: "Absolutely Nothing"
Cons: "Everything nothing was pleasing it was torture"

Pros: "Everyone was friendly"
Cons: "Everything was fine"

Pros: "The boarding process was on time."
Cons: "N/A"

Pros: "Nothing"
Cons: "Everything united Airlines sucks"

Pros: "On time boarding"
Cons: "Seat space"

Cons: "Updates to delays not informed in a mannerly order"

Pros: "Everything was great"

Cons: "It was very hot, it seemed as if the AC was broken."

Pros: "We arrived almost an hour early! I didn't know that was possible!"

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

Pros: "Not to crowded"

Pros: "Peaceful"

Cons: "Long layovers, could have been shorter. Also not a huge fan of the tiny bag of snacks."

Cons: "Take off delayed due to traffic"

Cons: "See above"

Cons: "The delays"

Pros: "On time!"
Cons: "No complaints"

Pros: "Nothing stood out"
Cons: "Late departure once again"

Pros: "The cost."
Cons: "Attendants didn't know how to work Directv sets so no one on plane had programming. One attendant thought it was a touch screen and it wasn't. Another said she would reset the system but never did."

Pros: "Very friendly and comfortable"