Daily cleaning, installation of cabin HEPA filters on flights from Wuhan
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 21h 25m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,106 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 3 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "All good"
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Cons: "Having food & being on time would’ve been nice?"
Pros: "Lift off and landing was excellent"
Pros: "Quick Boarding Awesome staff"
Cons: "food options"
Cons: "Just better food"
Cons: "Delta comfort works especially for one who is handicapped"
Pros: "The ease of travel that Delta efforts me"
Cons: "Easier status earnings"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Pros: "Accurate arrival time"
Pros: "Snacks were good. On time."
Cons: "The airport."
Cons: "Delays due to Democrats not making deal"
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Pros: "Fine, courteous"
Cons: "they did not serve food in my section at all."
Cons: "dirty plane"
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Cons: "No chicken sandwich."
Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Cons: "Bad information about delays"
Pros: "Customer service"
Pros: "Comfortable temperature in cabin!"
Cons: "Arrived "early" only to sit on tarmac for over 45 minutes with no air , I'd rather leave later , get there at the right time and not sit in a plane with no air for extended time"
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Pros: "Left ontime, arrived 30minutes early."
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Cons: "Arrived at my destination almost two hours after the initial arrival time"
Pros: "30 min. early!"
Cons: "Only pretzels"
Cons: "I will avoid the airline at all costs"
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "Wonderful staff, very helpful after our plane was diverted"
Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."
Cons: "No good food options just peanuts and drinks"
Cons: "Everything was ok"
Pros: "Small plane. Very good service. Did not suffer through the crazy multi level boarding calls that some airlines have. No super secret airline clubs that board first. Flying into the Marine terminal is the best part of the trip."
Cons: "The wifi didn't seem to work at all on the plane."
Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"
Pros: "Polite attendants."
Cons: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."
Cons: "great service & was on time & we landed early too!"
Pros: "I was able to watch Monday Night Football on Directv."
Pros: "Comfortable and on time"
Cons: "My suitcase was ruined in transit to Kansas City. The help desk basically asked me to leave my bag behind for three weeks to see if they can fix it. They had no means of looking after the contents. Was I suppose to carry my content???This was ever so frustrating since the suitcase was brand new. Then the lady told me that my warranty on the bag will cover the damage. It was obvious she was not willing to help and did not have a clue what she was doing thus I just logged the complaint and had by suitcase sorted out the San Francisco Airport. They were very helpful."
Pros: "After all these years, still love United!"
Cons: "Loved everything!"
Cons: "The stewardess was very hard to understand in English."
Pros: "Seat comfort and friendly"
Pros: "The check in process was very fast and efficient"
Cons: "Small sit, nothing on TV, bad food"
Pros: "No Lufthansa?!"
Cons: "No Lufthansa?!"
Pros: "comfortable seating."
Cons: "Having to pay for one piece of luggage Plus on small plane announcement should be made to watch heads when getting out of seat. I got up from window seat and smacked my head hard on overhead bulkhead. Got a big sore bump from that."
Pros: "On time"
Cons: "Almost ruined my trip and lost a day of vacation"
Cons: "Were held up by TSA in San Francisco because we were not given receipt for our dog who traveled with us. (We had a 2 hour layover in SF and took dog outside the security area for relief). Then the ticket counter in SF was understaffed and it took a long time to get the receipt printed (Once at the counter the agent was very helpful, efficient and quick). Should have a pet area inside the security of airports, like Palm Springs does."
Pros: "Seat itself was comfortable."
Cons: "Out of several beverage options. TV was not working at my seat. Seats also a little cramped. Boarding seemed disorganized."
Cons: "Uncomfortable seats."
Pros: "Perfect service"
Cons: "Tv was subpar"
Cons: "Lack of snacks"
Pros: "Price was nice at $142"
Pros: "Eugene is so easy"
Cons: "san jose airport parking"
Cons: "You are required to pay to watch the tv. It's free with Delta."
Cons: "Flew on 747 not as comfortable and enjoyable as the dreamliners."
Pros: "My bag 14 lbs over limit. Cost me $125.00 more. United is rip off."
Pros: "Easy boarding for elderly slow passengers"
Cons: "Crowded seat space"
Pros: "Quick, no turbulence, friendly attendants"
Cons: "Ticket agents did not communicate with passengers on why there was a delay and weren't willing to help passengers find alternate routes to their destination."
Cons: "Cramped, lost my bags for three days."
Pros: "Great service!!"
Pros: "Both flights were early, which was nice for a change."
Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"
Pros: "On time"
Cons: "Crowded. Tight seats and I'm thinp"
Cons: "Why should I have to pay to watch tv? I know you don't have to pay on Southwest, Virgin America or Jet Blue. Not sure that a very (and I mean VERY SMALL) snack can be considered food"
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "on time everything was good"
Cons: "the ac was so strong too cold"
Cons: "Had to rebook."
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Pros: "I like the service they email u all the time"
Pros: "Staff was great"
Cons: "45 min delay"
Cons: "I bought two tickets two months ago and was not able to sit with my girlfriend on the return trip home. There was no option to select seats upon purchase. We had a great vacation but the end was soured by having to sit apart from each other. This should never happen. If you purchase multiple seats you should automatically be seated with them."
Pros: "No problems"
Cons: "No blankets, no meals that were complimentary, poor paid for wifi"
Pros: "It was smooth all the way around. We arrived in San Francisco 25 min early"
Cons: "No complaints."
Pros: "1st class seat and service"
Cons: "They actually boarded us onto the wrong plane, and service within terminal prior to boarding was horrible"
Cons: "Plane to be late not a good information online be nervous is horrible people in the count not nice very rude"
Pros: "Getting to my destination"
Cons: "Coming home"
Cons: "Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline."
Pros: "Boarding was easy."
Cons: "Food ! Tasteless and bald.."
Pros: "Nothing. Domestic flights are better than this"
Cons: "1 meal in 8 hour flight No beverages"
Pros: "Boarding was streamlined, planes took off on time and made it to destination before time. Entertainment options were decent."
Cons: "Food isn't the best (had Hindu meal for my flights) not sure if there is a better option. There isn't much in terms of snacks, outside the set meals. Some of the crew members do struggle with communicating in English, but I always found someone to work with."
Pros: "Nice food and great crews!"
Pros: "The plane was comfortable and the crew nice. Good food included. Even had a Western option, but I opted in for the Chinese one."
Cons: "There wasn't much of entertainment, but the flight was short enough."
Pros: "This time the plane's audio was fixed so it wasn't blaring on the head phones nor overhead."
Cons: "No smiles. No greetings. The crews morale and cheerfulness was vey lacking. Food option was vey limited."
Pros: "This flight served my needs well. I wanted a layover in Beijing on my way to and from Bangkok, and this flight accomplished that. Nice crew, good service, good entertainment system. A very decent flight."
Pros: "Pleasant flight"
Pros: "meals were served well, free beer and wine was great"
Cons: "food was not good, no veggie option , plane seemed outdated, seats crammed, in flight entertainment was not good. Remotes and navigation were terrible."
Cons: "So bad customer service"
Cons: "The plane was dirty. Entertainment system at my seat was broken. Food is nearly inedible. They are still flying outdated 747s that are literally falling apart and show their age. The plane is overdue for new paint and a refurbishment or just retirement. This is the typical experience with Air China. Fly Korean Air, ANA, JAL, or China Airlines for a better experience."
Pros: "Can’t beat the price"
Cons: "Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim."
Pros: "Transit time"
Cons: "Food, entertainment"
Pros: "It was the fastest boarding that I have ever experienced in an aircraft of that size."
Cons: "I was requested by 2 flight attendants to trade seats with another passenger so that he could sit with his wife who was sitting right next to me but wouldn’t ask herself. Eventually, the wife moved and there was an empty seat that was then filled with my neighbor who put her feet in my lap when she sprawled out. I did not sleep for the entire 10 hours."
Pros: "There were personal movie screens with movies I liked."
Cons: "The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so."
Cons: "Flight delayed 3+ hours, missed my connection"
Cons: "Seats too small"
Cons: "i give 0 star"
Pros: "In flight movies."
Cons: "Long delay - forced to sit in plane at gate. Very little cabin air. Stuffy and very hot!"
Cons: "Horrible service, part of the ceiling light came off, got so hot when we were boarding - I was nervous that there was a big issue with the plane"
Pros: "Good leg room."
Cons: "Got food poisoning"
Pros: "Price is good. And the airline service is also great."
Cons: "Extremely poor food. Totally tasteless rubbish. Not at all what we ordered : Pure veg Indian food."
Cons: "Airline didn't make an effort to hold the connecting flight. Also tried to book passengers two to a room for the 24 hour delay. Delay did not come through on vayama/kayak systems so when I called vayama they couldn't help because they thought the flight had departed on time."
Cons: "Terrible ticket change process"
Pros: "Beautiful and helpful staffs"
Cons: "Their English level too low"
Pros: "Everything was ordinary. Nothing special."
Cons: "Food was terrible and yuk!. The attendents need to take a course on spoken English and how to be polite . Entertainment set Sucks! Only Chinese stuff. Need to add more English on a international flight. Could do a better job cleaning the toilets !!"
Pros: "entertainmanet was pretty good. crew was kind and give us enough pillows and blankets."
Cons: "around middle of flight, bathroom condition became too smelly and was difficult to use."
Pros: "On time."
Cons: "Without asking or choice, I got stuck at the back of the plane, which was noisy, bumpy, & somewhat smelly."
Pros: "The plane tickets were cheap, but I guess you get what you pay for."
Cons: "Airport staff in Beijing was rude. We boarded our plane and then proceeded to sit on the runway for 2 hours during a known weather delay. Airplane was very uncomfortable with few movie options. Flight attendants were rude on every flight I took with air China. I guess this was an improvement as the entertainment system was broken on my way there. My luggage was lost both ways of travel. In trying to report lost luggage, the desk attendant was rude and not helpful. She wasted about 30 minutes of my time just to tell me she couldn't help me. She should have told me that initially when I described my problem to her and she didn't listen. This delay caused me to miss my connecting flight. Overall I had a terrible experience and will never fly Air China ever again!!!"
Pros: "I enjoyed the entertainment offered, and the hot jasmine tea was yummy."
Cons: "They did not give us enough water for a 12 hour flight. They only came around four times – once before the two meals and once after – and they only filled up the small cup about half way each time. I left the plane dehydrated after the first flight. On the return trip, I bought a bottle of water in the terminal to take on the plane, but they confiscated it at the gate. I've never had that happen before, especially since I bought it past security in the Beijing airport. Since they took it, I probably annoyed the flight attendants with how much I asked for water, but I didn't really care."
Pros: "The crew was very friendly and they let you get drinks when ever you wanted."
Cons: "For the price, no complaints."
Pros: "Great selection of movies, friendly flight crew."
Cons: "Food was ok."
Pros: "I liked that it was cheap and one of the video games would have been really fun had it worked."
Cons: "My touch screen was broken on two of the flights. I was starving because there was no Vegan food. My knees were so bruised that I couldn't walk after the flight because they were so jammed and the person in front of me kept attempting to for the seat back when there was no space. The flight attendants didn't speak enough english to communicate. My baggage was lost. The customer service at baggage claim was rude, and it was a very confusing process finding the bag."
Pros: "So much space for the legs!"
Cons: "plane was late to start boarding and there was no communication about that. After boarding we had to wait about 1 hour for the plane to depart from Beijing causing to land extra late in SFO."
Cons: "there was a gas leak on the plane which caused me a headache and when I asked to move, the stuartesses were very obstructive. I would recommend people not fly Air China again."
Pros: "I like the small screens for tv, games, and movies."
Cons: "Very uncomfortable, bad food, and way too many interruptions about turbulence. They could have just said this once, but they would repeat the message in Mandarin and English 3 or 4 times in the span of 5 minutes. We get it. Just say, "Please stay seated" and leave it alone"
Pros: "Good choice of food, both American and Chinese."
Cons: "The crew seem to be a bit more kindly to people who speak Chinese and less so to English speakers."
Pros: "I can't really think of anything really. I guess just having my own tv screen with movies that are false advertise in the booklet."
Cons: "Boarding was all over the place, so as the crew. The food distribution was chaotic. Food was a basic typical airplane food. Nothing really special. Entertainment has different shows/movies than the ones in the book."
Pros: "staff, food, attention, cleanliness"
Cons: "crowding, no space to put incidentals during the flight, movie choices. Flying over, we went economy plus. Much more comfortable. Later found out that seats were not what we thought so took economy seats. Big difference in terms of space. (Don't think I got my money refunded either, for their booking mistake.)"
Cons: "Wouldn't let us bring liquids on the plane and didn't go around enough with water."
Pros: "Really enjoy the individual video for each seat and the footrest for this long flight."
Cons: "People opening the shade during the flight and not enforced by the crew. Food quality was horrible!! Did not like the bus ride out to the airplane."
Pros: "I didn't like any part."
Cons: "I hated how they expressed the flight was full and there's was son many available seats. They place me in the emergency exit after I expressed I didn't want to be placed there. I will not be flying air China ever again."
Pros: "Service n food"
Cons: "Delayed flight for more than 6 hours and they just left the people there without communication with their families, no compensations of any inconvenience, the service of the staff was also terrible, I don´t recommend this airline"
Airlines flying from Wuhan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wuhan
Masks required on board, masks provided on flights from Wuhan
Social distancing seating
Middle seats unavailable to book on flights from Wuhan
Testing for antibodies, testing for symptoms for flights from Wuhan
Waiving of change fees. Search flexible flights from Wuhan