Book Advantage car rentals in Des Plaines

Sun 3/26 Pick-up
Noon
Wed 3/29 Drop-off
Noon
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Reviews for Advantage in Des Plaines

  • All reviews 100%
6.5/10 Good
Based on 98 reviews
  • 6.3
  • 6.4
  • 5.4
  • 6.2

Recent reviews

Most recent
    5.6 Okay
    Special
    Mar 21 2017
    Slow service
    Pros: The shuttle drivers and rental agents were all very nice
    Cons: The lines moved slow, the shuttle took about 25 minutes to get to the terminal while I was waiting, and the competitors came 2 or even 3 times in that time. Returning was frustrating because I had to go inside and then wait in line to return.
    2.8 Mediocre
    Special
    Feb 28 2017
    Pros: The car worked
    Cons: although I was promised another car, the representative would not give that car to me saying that promotion had ended and I had to complete the acceptance before the day in question and prior reservation didn't count, maintenance was poor on the vehicle, it had been in a accident with a broken bumper clip and damage on the front bumper. The lady who checked me in, took the inspection sheet herself and told me that she inspected the car. At first I trusted her but before leaving the lot I walked around the car to find the damage, when I questioned her about it she was shocked I took the time to walk around the car myself. Thank goodness I did, or I would have had to take responsibility for the damage I didn't cause. When I returned the car, the employees were of little help. They were all sitting around and made a very rude comment when I asked to have the shuttle return me to the airport. During the shuttle ride, I watched the driver cut over four lanes of traffic forcing the other cars from crashing into us. Overall I wasn't pleased at all with the service, I will not be returning again.
    4.0 Mediocre
    SUV
    Feb 2 2017
    Vehicle was OK, rental facility and service was te
    Pros: Vehicle was fine.
    Cons: Rental facility is filthy and appears disorganized. There seems to not be a focus on cleanliness and quality control. Vehicle was semi-clean, but not completely ready for customer use. Shuttle service is terrible. I waited over 30 minutes for a shuttle to the airport and almost missed my flight. There was no urgency by advantage staff. I prefer to pay a little more and use the more professional companies like Avis and Hertz.
    2.0 Poor
    Full-size
    Jan 25 2017
    They never arrived to pick me up
    Cons: I waited at the terminal pick up area at ORD for almost 30 mins and watched all the other car rental shuttles come and go several times (hertz passed me 7 times). So I jumped on the next shuttle that stopped (enterprise) and while I was on the shuttle I went to kayak on my iphone and booked a car with them. Enterprise was great and has won my business moving forward!

Other suppliers in Des Plaines scored

Where can I find Advantage car rentals in Des Plaines?

CHICAGO O`HARE INTL AIRPORT, Advantage car rentals

Address

CHICAGO O`HARE INTL AIRPORT

Phone

(800) 777-5500
Advantage
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