Book Advantage car rentals in Des Plaines

Sat 2/25 Pick-up
Noon
Tue 2/28 Drop-off
Noon
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Reviews for Advantage in Des Plaines

  • All reviews 100%
6.5/10 Good
Based on 95 reviews
  • 6.4
  • 6.5
  • 5.4
  • 6.3

Recent reviews

Most recent
    4.0 Mediocre
    SUV
    Feb 2 2017
    Vehicle was OK, rental facility and service was te
    Pros: Vehicle was fine.
    Cons: Rental facility is filthy and appears disorganized. There seems to not be a focus on cleanliness and quality control. Vehicle was semi-clean, but not completely ready for customer use. Shuttle service is terrible. I waited over 30 minutes for a shuttle to the airport and almost missed my flight. There was no urgency by advantage staff. I prefer to pay a little more and use the more professional companies like Avis and Hertz.
    2.0 Poor
    Full-size
    Jan 25 2017
    They never arrived to pick me up
    Cons: I waited at the terminal pick up area at ORD for almost 30 mins and watched all the other car rental shuttles come and go several times (hertz passed me 7 times). So I jumped on the next shuttle that stopped (enterprise) and while I was on the shuttle I went to kayak on my iphone and booked a car with them. Enterprise was great and has won my business moving forward!
    10.0 Excellent
    Full-size
    Jan 12 2017
    Front Desk
    Pros: I liked everything about the service, affordable, reliable and flexible. People are extremely helpful and friendly!
    2.0 Poor
    Compact
    Dec 28 2016
    Almost didn't make it home for the holidays.
    Pros: I did not like anything about Advantage. I will never use them again. I booked this car weeks before Christmas and in the confirmation email it said "IMPORTANT: make sure you have PHOTO ID present at time of pickup". So I go through my week thinking I will have a car for Christmas Eve. Turns out I need proof of insurance as well? Never have I ever needed car insurance to rent a car. WHY WOULD I BE RENTING A CAR IF I HAD MY OWN CAR INSURANCE?!?! This was not stated in the email not on the website ANYWHERE. The lady at the desk was incredibly rude and asked how I could forget important documents. Furthermore, the shuttle at Midway to Advantage is the worst. There are Hertz shuttles every 2 mins but had to wait 20 for the Advantage. Can someone remind me what exactly my "Advantage" is in this story? Finally got in the shuttle and THE DRIVER STOPS IN THE MIDDLE OF THE ROAD TO BUY POPCORN. I can't make this up. Start to finish worst possible renting experience ever. The only thing that made it somewhat bearable was the full refund.
    Cons: Literally. Everything. Cannot make this more clear.

Other suppliers in Des Plaines scored

Where can I find Advantage car rentals in Des Plaines?

CHICAGO O`HARE INTL AIRPORT, Advantage car rentals

Address

CHICAGO O`HARE INTL AIRPORT

Phone

(800) 777-5500
Advantage