Book Advantage car rentals in Des Plaines

Sat 4/29 Pick-up
Noon
Tue 5/2 Drop-off
Noon
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Reviews for Advantage in Des Plaines

  • All reviews 100%
6.5/10 Good
Based on 100 reviews
  • 6.4
  • 6.4
  • 5.3
  • 6.2

Recent reviews

Most recent
    4.8 Okay
    Compact
    Apr 26 2017
    Customer service was bad
    Pros: The shuttle driver was lovely. The car was fine.
    Cons: The rental agent was rude and gave me misinformation about tollways in Illinois. I asked if there was any information that I would need in order to be able to pay my toll online and he told me that it was really easy and the system would walk me through it. No mention of the fact that as I went through a toll booth that was online payment that I would need to know the highway and interchange that I was on in order to not be charged the maximum of any toll possible. Needless to say I was not noting down every time I went through a toll booth on the trip so I'm going to have to pay much higher toll fees tha I should have.
    6.8 Good
    Full-size
    Apr 2 2017
    Won't work with flexible travel plans
    Pros: The car was good. Cheap price. Shuttle drivers were good.
    Cons: We arrived 2 hours early and they slapped an extra day to out bill charging us $38 dollars for the extra 2 hours instead of the $14/day rate we contracted. Then tried to explain to use why paying $40 extra was a great deal. Felt like a scam. Next time we will take a more major company. Waited forever for the shuttle at Ohare. Avis and Alamo bus passed us 4 times before this shuttle showed up.
    5.6 Okay
    Standard
    Mar 21 2017
    Slow service
    Pros: The shuttle drivers and rental agents were all very nice
    Cons: The lines moved slow, the shuttle took about 25 minutes to get to the terminal while I was waiting, and the competitors came 2 or even 3 times in that time. Returning was frustrating because I had to go inside and then wait in line to return.
    2.8 Mediocre
    Standard
    Feb 28 2017
    Pros: The car worked
    Cons: although I was promised another car, the representative would not give that car to me saying that promotion had ended and I had to complete the acceptance before the day in question and prior reservation didn't count, maintenance was poor on the vehicle, it had been in a accident with a broken bumper clip and damage on the front bumper. The lady who checked me in, took the inspection sheet herself and told me that she inspected the car. At first I trusted her but before leaving the lot I walked around the car to find the damage, when I questioned her about it she was shocked I took the time to walk around the car myself. Thank goodness I did, or I would have had to take responsibility for the damage I didn't cause. When I returned the car, the employees were of little help. They were all sitting around and made a very rude comment when I asked to have the shuttle return me to the airport. During the shuttle ride, I watched the driver cut over four lanes of traffic forcing the other cars from crashing into us. Overall I wasn't pleased at all with the service, I will not be returning again.

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Where can I find Advantage car rentals in Des Plaines?

CHICAGO O`HARE INTL AIRPORT, Advantage car rentals

Address

CHICAGO O`HARE INTL AIRPORT

Phone

(800) 777-5500
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