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10.0
Professional staff! Super clean car! Hate driving in chicagoReviewed Aug 30 2023
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10.0
Representatives were extremely kind and professional.Reviewed Aug 27 2023
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8.0
Pick up was a bit more complicated than we were used to as we had to walk through much of the parking lot at ohare to find a car that was available. Also I wish the different drop off fee wasnt so expensive. I did appreciate being able to drop it off at a location in town rather than the airport.Reviewed Dec 6 2022
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10.0
John was a lifesaver and everyone I dealt with was very professional and kind.Reviewed Aug 6 2022
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10.0
Enterprise always offers better service. On this rental, the guy offered me a choice of SUVs and (when I explained I was picking up my kid from college) said he could substitute a minivan at the same price. That worked better for me so I ended up in a nice, new hybrid minivan for the long ride.Reviewed Apr 29 2022
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2.0
1.5 hour wait... told things I knew were not true. Car smelt like smoke after the detailing smells wore off. Not a fun experience at all and will not use Enterprise again.Reviewed Dec 17 2021
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7.9
The staff were very helpful and friendly. Pick up and drop off we’re smooth. There was some trash in the car, under the seats, water bottle and receipts, so they could do better on cleanliness. Overall, a good experience!Reviewed Jul 14 2021
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10.0
Pros:Pickup and drop-off was very fast with the exact car I had reserved.Cons:Rental car prices can always be lower, right?Reviewed Jun 29 2021
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2.0
Cons:Charger 40% more on top of quote due to an additional “surcharge/tax” which I wasn’t told about until the very last minute of getting the car. Lame.Reviewed Jun 14 2021
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10.0
Pros:Easy pickup and drop off - friendly staff - clean and comfortable carReviewed Nov 30 2020
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10.0
Pros:Easy pick up and drop offReviewed Nov 23 2020
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9.2
Pros:Very helpful staffCons:A lot of hidden fees I wasn’t aware ofReviewed Jul 10 2020
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