Find reviews that mention:
8.0
Pros:Staff was nice. Car was nice.Cons:We weren’t given option for GPS, so getting out of Chicago was a nightmare (we didn’t have working phones).Reviewed Jul 1 2021
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10.0
Pros:fast, efficient, clean comfortable car. worked well.Reviewed Jun 15 2021
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2.0
Pros:Nearly everyone at the airport was delayed because of weather into Chicago. Got to the Midway rental counter via the shuttle at 8pm on a Saturday night. Nobody was at the rental counter when I arrived. There was nobody in the lot. Totally abandoned at 8pm at night on a Saturday. Called the 800 number and it was closed -- no answer or emergency option. I had to have my brother in law come pick me up and rented the next day from Avis. Terrible way to start a vacation.Reviewed Jun 14 2021
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8.0
Pros:Missed connecting flight home due to first one being delayed. Best the airline could do was put me on a flight 12 hours later. I was 2 hours from home and decided to go rental car option. Was glad they offered rental from one airport to another.Cons:Pricing was steep.Reviewed Jun 1 2021
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6.0
Pros:Nice big mini van.Cons:I waited 25 minutes for it.Reviewed May 29 2021
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8.0
Pros:Selection of vehicles to chose fromCons:Cleanliness of the vehicle I selectedReviewed May 29 2021
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2.0
Pros:Counter staff courteous. Easy pickup/drop off.Cons:Our car reeked of cigarette smoke. No offer to change it out. Also prices are “gouge” level and absolutely ridiculous.Reviewed May 28 2021
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2.0
Cons:I was charged twice and when I spoke at a counter in the city I was supposed to pick up the car I was told there were no cars. Ended up taking the bus to my destination only to find out they had already charged me. I went to talk to a clerk and was told that that was a Chicago problem, not my destination city and that they could not help.Reviewed May 26 2021
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8.0
Pros:Easy, simple.Cons:The prices of rental cars seem very highReviewed May 25 2021
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10.0
Pros:Staff was very friendly and helpful. Clean vehicle.Cons:If they were all at the airport.Reviewed May 10 2021
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2.0
Pros:Paid extra for a Jeep Cherokee, when i arrived they tired toissue me a Nissan Rogue, Why advertise a larger vehicle and then upcharge you when youy go pick it upCons:Will not use Kayak in the futureReviewed Apr 13 2021
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4.0
Pros:Provide out of state car to customer with smoking smelling. Even they said enhance cleaning, but it’s not clean and bad smelling, engine light is on all of time. Never advise customer to use EZ pass for toll chargers on highway.....Cons:Please check the car before giving to customers. If you have payment devices to pay the toll fee, please advise to tourists.Reviewed Apr 11 2021
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