Book Thrifty car rentals at Chicago O'Hare Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

13

Very good

3

Good

2

Okay

7

Fair

1

Mediocre

0

Poor

40

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car was cleancredit card

friendly staffcustomer service

get the cargreat price

car availableper day

car smelled

2.0

Pick up took over an hour in line. Disappointing experience.Reviewed May 16 2023

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10.0

The thrifty employees were so nice and helpful. The car was in great shape and the price was great. I’ll definitely book with them again.Reviewed Jan 9 2023

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2.0

The employees at the pick up desk were awful. Of all of the car rental companies at the airport theirs was the only one with a queue of any size. They were unapologetic and rude. I had the rental booked for 3pm and I was in line at 2:50pm. After waiting in line for over an hour I was told they didn’t have a car and I would have to wait. We I asked if there would be in compensation or even a voucher for food I was told that ‘I can wait for a car or not, we already have your money.’ We didn’t get to a car until 4:45.Reviewed Nov 15 2022

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10.0

The customer service is really good and the value for money is really experienced.Reviewed Nov 14 2022

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2.0

My car category was unavailable when I arrived at the Ohare counter. I was charged an extra fee for a different car unless I was willing to wait for my car category to become available with no guarantee as to when it would (at least another 45 minutes when I had already been waiting in line at the counter for 45 minutes) . The lady behind the counter was rude, short, and did not explain the problem. It felt like a classic bait and switch and I was being manipulated for more money.Reviewed Oct 25 2022

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2.0

There was no car at all.Reviewed Oct 16 2022

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6.0

Cars are quite old - presumably reflected in the price, never quite get a car to the standard offered even if the one you get just creeps into the size class. Convenience of location is good.Reviewed Aug 19 2022

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8.0

Cost of sat nav was hideousReviewed Aug 11 2022

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2.0

Had to wait over an hour in line to pick up the car at O’Hare and the customer service was so slow. I would not recommend.Reviewed Aug 9 2022

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2.0

Super long wait at Chicago Airport pickup. About 1:30. One counter for both Thrifty AND Dollar, with 2-3 clerks. Clerk's instructions about fuel prepaying and toll paying were unclear, and when I asked for her to repeat, she just said "Whatever, just take care of it". Probably just wanted to get over the huge queue and I get that, but still really bad customer service. She asked for me to write down my personal information on a boarding pass-like paper, with address, email and phone, when other companies around have a QR code for you to scan and enter these details in advance. Could be good for time saving in case of big queue ups like this was...Reviewed Jul 31 2022

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10.0

Upgraded me to a new Expedition Max for very few extra dollars!Reviewed Jul 18 2022

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2.0

I got overcharged than what's on my receipt and don't know why. I don't mean the deposit which was refunded. I returned it with more fuel than I started with. So this is a scam rental car company that I will never use again for the $20 overcharge. Good luck loosing a customer for $20Reviewed Jul 15 2022

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• How much does it cost to rent a car from Thrifty at Chicago O'Hare Intl Airport?

  On average a rental car from Thrifty at Chicago O'Hare Intl Airport costs $67 per day.

• What is the most popular rental car from Thrifty at Chicago O'Hare Intl Airport?

  Compact (Buick Encore or similar) is the most frequently booked rental car type from Thrifty at Chicago O'Hare Intl Airport.

• Where can I find Thrifty car rentals at Chicago O'Hare Intl Airport?

  10255 West Zemke Road is the closest Thrifty rental location to Chicago O'Hare Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Chicago O'Hare Intl Airport (ORD)?

  Yes