Book Alamo car rentals in Jackson

The worst customer service I've ever encountered.

Pros: Hard to find any kind of positive.

Cons: With the complete lack of signage indicating where to pick up the car, my travel companion and I wandered between three different spots in the stiflingly mid afternoon Mississippi heat. With not a single Alamo employee in the parking lot at the Alamo kiosk, we then went inside to find a closed Alamo counter. We waited roughly thirty minutes at the Enterprise counter for them to tell us to return to the empty kiosk in the parking garage. After what was then an hour plus of wandering through the Jackson airport, we finally found an Alamo employee in the outside kiosk. After explaining to the gentleman our struggles to simply Find an Alamo employee, he implied we were lying when we indicated that we had already been out there an hour previously to see it empty. Without a single apology or even polite words to explain the complete lack of Alamo employees, the gentleman gave us our keys. We then waited another twenty minutes as a car being checked out blocked our car, and three other rental cars, from leaving. In summary, the travel inconvenience of leaving almost two hours later than planned and the employees' rudeness and lack of respect for customers means I will never do business with Alamo ever again.