8.0
Pick up process was very slow Vehicle was very dirty and had a weird smellReviewed May 19 2023
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10.0
I got upgraded to a higher level of a cqrl than what I had signed up for, for the same price. I was also offered Sirius FM as a bonus and it was a joy to list to some of its radio stations. The car was clean and very comfortable. Overall the experience was excellent.Reviewed Feb 19 2023
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10.0
Everything was perfect,except the on line service doesn't notify you about the 250.00 deposit that will be returned when u return the car!!And it was returnedReviewed Feb 1 2023
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10.0
You have to go inside the airport terminal to the counter because no one staffs the location in the parking garage. Other than that, it was a typical rental.Reviewed Jun 6 2022
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10.0
Nothing you can do better just the price was a little highReviewed May 17 2022
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2.0
I had a reservation for 9pm pickup. My flight arrived at 9:30pm and there was no one at the Budget counter. I was stranded at the airport with my 91-year old father. Thank goodness for Uber!Reviewed Mar 27 2022
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10.0
Everything was great!! The staff was really nice and the process of pick up and drop up worked well for my schedule. Thanks Budget!!Reviewed Jun 23 2021
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10.0
Cons:No check-in outdoors. Would have made rental experience 5-star! Still overall, great experience.Reviewed Feb 2 2021
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3.6
Cons:Staff in Jackson never answered the phone. We were getting in at 11:15PM and it said the booth closed at 11. Call all day to confirm and no one picked up. When we returned the car, we were charged double the price of what we rented it for. Horrible experience.Reviewed Dec 14 2019
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6.8
Cons:Smoking smell in the car. Pick up and drop off was easy.Reviewed Jun 18 2018
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7.6
Pros:Speedy drop offCons:Auto glass needed better cleaningReviewed Apr 29 2018
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8.8
Associate was unprofessional and flirtyPros:I liked the efficiency of service, the car was ready. It was a great experience. The rental process was hindered by the overly flirty associate.Cons:The associate was unprofessional. He asked me where I was going, where I worked, make comments about my appearance. When I asked him what was his purpose, he stated it was apart of his job. I came to get a car, not to be harassed at the counter by a hormonal college student. He thought my irritation was funny. He and the female associate next to him. It was not.Reviewed May 4 2017
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