Guest Reviews
Overall Rating
6.6
Good
Based on 2,649 reviews
Cleanliness
8.1
Comfort
7.8
Pickup/Dropoff
7.8
Value for money
7.9
Pros
"Car was great and clean."
(in 207 reviews)
"Good value for the money."
(in 94 reviews)
"Great car for the price."
(in 108 reviews)
Cons
"Long wait over 45 minutes."
(in 86 reviews)
"Reserved Car was not available"
(in 116 reviews)
"The customer service aspect was terrible."
(in 209 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
long wait
car available
car was great
car smelled
picked up the car
long line
great car
great price
great value
friendly staff
took about five minutes
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10.0
Pros: Staff was very informational and helpful.
Cons: Nothing.
review from
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10.0
Awesome experience with Payless. I rented the car for a week.
Pros: I liked the fact that the car rental was easy and affordable.
Cons: I would simply recommend to make all vehicles affordable because some family are naturally big people.
review from
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2.0
Cons: Had reservation for pickup at 8pm. Got there 10 minutes after 8pm to find out they closed at 8pm. Poor communication and should not allow for reservation to be scheduled at closing time.
review from
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3.2
Cons: Scheduled pick up for 8pm. They closed at 8pm and no one was able to assist me with rental. I had to cancel and order another car last minute through a different company. I had to pay more and lost 2 hours of time. Called Bridget Whiteman, the supervisor, and she recommended I wait until the next morning to pick up the car. Very poor service and would not recommend.
review from
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2.0
Worst value and customer service ever
Cons: After making online reservations and driving across town to pick up the rental car, the rude agent said that I must have a "printed utility bill" as proof of residency. I am 65 years old with a valid drivers license. I provided the license and credit card as I always do and she said she could not rent me the vehicle without the "printed proof of residency". I rent cars almost weekly and will never use Payless again.
review from
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7.6
Pros: Great customer service
Cons: Car was not clean with sticky residue on buttons and wheel.
review from
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9.6
Pros: Pick up and drop off were great.
review from
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10.0
Pros: Staff was very informational and helpful.
Cons: Nothing.
review from
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10.0
Awesome experience with Payless. I rented the car for a week.
Pros: I liked the fact that the car rental was easy and affordable.
Cons: I would simply recommend to make all vehicles affordable because some family are naturally big people.
review from
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9.6
Pros: Pick up and drop off were great.
review from
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2.0
Cons: Had reservation for pickup at 8pm. Got there 10 minutes after 8pm to find out they closed at 8pm. Poor communication and should not allow for reservation to be scheduled at closing time.
review from
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3.2
Cons: Scheduled pick up for 8pm. They closed at 8pm and no one was able to assist me with rental. I had to cancel and order another car last minute through a different company. I had to pay more and lost 2 hours of time. Called Bridget Whiteman, the supervisor, and she recommended I wait until the next morning to pick up the car. Very poor service and would not recommend.
review from
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2.0
Worst value and customer service ever
Cons: After making online reservations and driving across town to pick up the rental car, the rude agent said that I must have a "printed utility bill" as proof of residency. I am 65 years old with a valid drivers license. I provided the license and credit card as I always do and she said she could not rent me the vehicle without the "printed proof of residency". I rent cars almost weekly and will never use Payless again.
review from
Where can I find Payless car rentals in Jackson?
100 International Dr, Payless car rentals
Address
100 International DrPhone
+1 601 939 2708Top Tips For Renting a Car from Payless in Jackson
- 25% of our users found rental cars from Payless in Jackson for $31 or less
- Compact rental cars from Payless in Jackson are around 42% cheaper than other car types, on average
FAQs About Renting a Car From Payless in Jackson
How much does it cost to rent a car from Payless in Jackson?
On average a rental car from Payless in Jackson costs $36 per day.
What is the most popular rental car from Payless in Jackson?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless in Jackson.
How many car rental locations does Payless have in Jackson?
Payless has 1 rental location in Jackson. Take a look at our Payless rental location map to find the best rental cars near you.
Does Payless have a car rental location at the airport: Jackson-Evers Intl Airport (JAN)?
Yes
Does Payless offer shuttle or airport pick-up services from Jackson-Evers Intl Airport (JAN)?
Yes