Reviews for Alamo in Little Rock
- All reviews 100%
Nov 15 2016
Cons: No washer fluid, had to inflate the tires as the low warning light came on.
Nov 15 2016
Cons: I had reserved an 11:00 PM car pickup at Little Rock. It turns out the Alamo rental facility at Little Rock closes at 11:00 PM -- a fact of which I was never informed. My plane was delayed a couple minutes and I arrived at the Alamo desk at 11:15 PM. No lights, no one there and a cardboard sign saying the Alamo facility had closed at 11:00 PM. Your system should not have allowed me to make an 11:00 PM rental pickup at Little Rock and Alamo should have contacted me to warn me they would not be there after 11:00 PM. I ended up renting from Avis (which was open) at 1/3rd greater cost than I had reserved through KAYAK/Alamo. All of this makes me very unhappy with the service I received from both KAYAK and Alamo.
Oct 13 2016
Bait and switch--beware!
Pros: Car was fine and good quality
Cons: I was quoted and pre-paid $140 total for the rental. I arrived 12 hours earlier and had called in advance to make sure I could pick up car for an additional day's rent (which would have been around $22. When I turned it in, I was charged $281 for the rental because they switched my rental to a weekly. When I called about it, they took some off, but still charged me an additional $60 for 12 hours for a car that rented for $22 a day. VERY disappointing to be hosed like that.
Aug 31 2016
Alamo is the best
Pros: I've consistently had good experiences renting from Alamo. Until, unless, I have a bad experience, Alamo will continue to be my first choice.