Reviews for Alamo in Little Rock
- All reviews 100%
Aug 13 2017
Really good customer service
Pros: The team at the Little Rock Airport, in particular, deserves a nice tip of the hat. : )
Jul 26 2017
Pros: good value
Cons: at return, attendant was too busy to check us in
Jul 12 2017
Great people and great service.
Pros: The car mid size upgrade. Surprize! The discount since my wife did not like cleanliness in side.
Jun 21 2017
Had a little bump but they worked it out.
Pros: The car was great. Very clean and started out with a full tank of gas which was nice so I didn't have to stop to fill up. Most everyone I I countered was professional and nice. The drop off was fast and easy and the young man was very polite and efficient. My rental price was affordable which made me very happy.
Cons: Apparently if you live in Arkansas and rent from them you have a $200 deposit which is ridiculous. They tried to hit me for that and I refused. I refused cause two weeks before I went by to check on my reservation and asked if there was anything else to do or pay for and was told no mam you check in show your license and be on your way. That wasn't the case at first. The young lady that was checking me in told me about the deposit after I handed her my credit card. When I refused to pay she took it upon herself to swipe my card to take the money. To her surprise it would not let her because I had already paid for my vacation on that one card and maxed it out. She wasn't happy but I wasn't at all by this point. I had her get the manager who remembered me and waved the charges and gave me a upgrade for the trouble and sent me on my way.