Reviews for Enterprise in Little Rock
- All reviews 100%
Nov 28 2016
great and convenient service
Pros: They took good care of me and made sure that everything was to my liking before letting me hit the road.
Nov 7 2016
When you reserve a car....
Pros: I liked the ease of drop off. The Pick up was another story...
Cons: ..when I went to pick up the car i reserved they were out of the type I wanted, so I ended up with an SUV. On top of that the sales person was very pushy about dropping the insurance I got through Kayak so that I could get theirs.
Oct 18 2016
Pros: Was initially contacted by the office prior to my trip about my reservation. This helped to give me a point of contact and put my mind at ease. When I arrived in Little Rock the service was professional, efficient and friendly. One of the best rental experiences I've ever had.
Sep 14 2016
Great Customer Service in person, not over phone
Pros: The gentleman who checked my car in and out provided great service and fixed an error that was left on my bill. I was really impressed he with how quick he was able to correct it considering he is new and still training. The guy more experienced guy who was with him was even impressed.
Cons: I called customer service to change my rental from a one way drop off to a round trip. The one way drop off fee wasn't removed from my bill. I thought my final bill was higher than i was quoted over the phone so I asked the guy working when I returned my car to review my bill to make sure I was being charged correctly. He fixed it right away.