Reviews for Budget in Little Rock
- All reviews 100%
Apr 23 2017
Pros: Pickup and drop off people I dealt with were both great and friendly
Cons: The agent behind the counter was terrible and work was the last place he wanted to be ! It showed in his attitude!
Mar 24 2017
great customer service
Pros: the lady was very nice.. helped me in all my questions i asked..let me look at what car i wanted.. great will use again for sure
Feb 26 2017
First time with budget rental!
Cons: I rented a vehicle with Budget first time. Their representative was a employee from Sears and the office was located in the corner of Sears Auto Center. I waited in the line to picked up my rental around 30 minutes.He assigned the different location (an hour away) I requested as a drop off location. I learned that the location was serving between 8am-2pm Monday-Friday when I went back to request a change due to the technical issue of the car. However it doesn't show up online same way. The vehicles are poorly maintanced. I returned my car to the airport. I asked a ride however I received an answer "They don't provide". 100% sure they did not serve the money I paid. No customer satisfaction. Just made my trip more challenge!
Jan 28 2017
Car stunk like cigarette smoke but all else very g
Pros: Car performed very well and customer service for pick up and drop off were great, but someone had obviously smoked a lot in the car prior to my rental. My clothes and belongings smelled bad as a result. Should not be that way.