Reviews for Budget in Little Rock
- All reviews 100%
Jan 28 2017
Car stunk like cigarette smoke but all else very g
Pros: Car performed very well and customer service for pick up and drop off were great, but someone had obviously smoked a lot in the car prior to my rental. My clothes and belongings smelled bad as a result. Should not be that way.
Dec 26 2016
Pros: Good customer service good car great people
Jun 9 2016
Overall, good, but a suggestion
Pros: I arrived during normal business hours (Little Rock airport), everything went smoothly, the counter-person handed me the cars and indicated which parking slot number to find the car. All good there.
Cons: When I got to the car, I noticed some scratches (showing white through the gray paint) on the liftgate, and a two-foot scratch on the passenger door. I didn't care the scratches were there, but I was concerned I might be held liable. There was no walk around by any attendant, and thought, "if they're not concerned, neither am I." When drop-off time came, the attendant circled the car and asked about the scratches. I explained they were already there, but there was no walk-around. She explained that they don't do walk-arounds, and that next time, I should get an attendant first. Hey, Budget! Why do you put the burden on the customer to decide whether or not they should spend time tracking down an attendant?!? Here's how I will solve it. I won't bother renting from Budget again.
Dec 1 2015
5 Stars Kayak - 0 Stars Budget
Cons: I approached the Budget counter having priced several options on Kayak, so I knew what pricing was available. The price to buy in person from the counter was over $50 more than to buy through the app and the counter representative could not match Budget's own price. I stepped out of line and booked through Kayak. Bravo to Kayak for giving a good value. Budget - you're pricing policy makes no sense.