Reviews for Alamo in Myrtle Beach
- All reviews 100%
Based on 66 reviews
Sep 13 2017
Reserved a pick up truck, did not get it !!!
Cons: I reserved a four-door pick up, that's what I need. Set my reservation for months in advance showed up at the counter and they did not have a pick up had to take a SUV which did not hold all my luggage .this was at Myrtle Beach golfers with golf travel bags and didn't even get a discount on my reservation
Sep 12 2017
Pros: The people were friendly and curtious.
Cons: The long drive to pick up the car.
Sep 2 2017
Pros: Fast check in and check out
Cons: Price was a little high
Sep 1 2017
Pros: Alamo is a 2 minute walk from MYR airport!
Cons: They did not have a four door jeep wrangler availabe.
Aug 26 2017
Waited over an hour, paper work was wrong and almost made miss flight
Cons: Everything else. They gave me an SUV, which I did not want but they said no other car was available. I had a long drive and the cost of gas was outrageous.
Aug 23 2017
Cons: Car had trash in floor and in passenger seat. Exterior winfows were so dirty you could see out them. Very disappointing for the amount of money we paid. Car was listed for 5 passengers, but it was a tight fit in the backseat for 3 people.
Aug 20 2017
Pros: Service is quick , people were very pleasant, and my Juke was amazing .
Cons: Everything about rental
Aug 6 2017
Pros: The car had poor pick up, tires had trouble gripping road. Radio would go out leaving us with difficulty using maps.
Aug 2 2017
Decent car rental at MYR
Pros: Fairly quick and easy pick-up, extremely fast and easy turn-in - on the airport at Myrtle Beach (MYR)
Cons: Rep at check-in pushed rental car insurance with fear tactics, Web site quote did not include airport fees & taxes for rental - which were _significant_!!!
Jul 23 2017
Great deal for a Great car.
Pros: Brand new Expedition. Awesome service.
Jul 17 2017
Pros: Great customer service. Very quick and friendly
Jul 16 2017
Pros: Processing was very quick both in/out, good price.
Cons: Vehicle had 1/4 tank on pickup prior to longer trip.
Jul 4 2017
Just dropped the car off
Pros: Just dropped the car off, so not sure.
Cons: Just dropped the car off, so not sure.
Jun 30 2017
Pros: Easy pick up and drop off
Cons: Jeep Patriot is a terrible car
Jun 25 2017
Pros: Was a bit pricey for 2 day rental
May 24 2017
Cons: Easy and great service. No extra charges good service. Happy camper.
May 4 2017
Pros: Easy drop off location to find.
Cons: Return attendant did not have much of anything on hand to clean the vehicle. I'm not sure where/when or at if all the cleaning process takes place.
Apr 25 2017
the good and bad
Pros: the price
Cons: The van was dirty and had small amount of blood on the drivers inside door.
Apr 24 2017
They gave me a pickup truck
Pros: The checkout process at the airport was quick
Cons: I am a 31 year old woman, 5 feet 6 inches. There were very few options when I reserved the car and the summary of a managers special suggested a crossover as the biggest possible vehicle. They gave me a huge pickup truck. I had to pay an extra $80 to put my boyfriend on the policy because I could never have driven that thing myself.
Apr 20 2017
Pros: Finally a rental that didn't have the slight odor of smoke. We got a brand new Jeep Liberty (wish it was a regular jeep that we could have taken the top off). The first car the buckle wouldn't work but they immediately swapped it out for another, this one with leather. Great vehicle for the family.
Apr 14 2017
Pros: It was quick and easy, we were in and out. Return was just as good. Customer service was very friendly and helpful.
Cons: I was disappointed that the car was lacking a few options that I expected to have. But overall it had the basics that we needed.
Apr 1 2017
Pros: clean, convenient
Mar 3 2017
Not a great way to start your vacation
Pros: The pickup location was very convient.
Cons: Rude costumer service. Snarky comments from one staff member. I found it rather shocking. No return instructions verbally. I think the man was having an angry day. Strangely you get two keys that are large and bulky and you are not able to separate them . I asked abut it it at check in when I returned the car and this is just how they do it. If you lose one key, you have lost both.
Feb 23 2017
Fast and friendly!
Pros: Dropping off the vehicle with Alamo was super easy and took about 2 minutes! Totally hassle free process. I'd recommend Alamo to anyone comparing different car rental services.
Jan 9 2017
Pros: We had a small mix-up with the reservation but the manager was super nice and accommodating. They also knew I was driving far so they helped me choose a great gas mileage vehicle that had a USB plug for my phone for navigation. Would absolutely use Alamo again!
Dec 2 2016
Cons: A slight smell of stale cigarette.
Nov 23 2016
Pros: It was fast and an easy return.
Nov 7 2016
Pros: New vehicle. Performed well. No problems with it. Service desk reps were excellent at pickup and dropoff.
Cons: I had requested a RAV-4 but got a Jeep Compass. It's noticeably smaller, and created problems for us with the small interior and very limited luggage room. Disappointing.
Sep 19 2016
Fast and friendly!
Pros: It only took a few minutes to drop off my rental, which didn't cut the time I needed to catch my flight at all. The representative at the desk was very friendly!
Aug 25 2016
Pros: the car was very nice and drove really good the space the car had was more than enough
Cons: The A/C would stop working about every half hour and i would have to shut the car off and then back on to get it to blow cold air again. This being in the middle of summer was a long 8hr drive
Jul 29 2016
Rude, unfriendly employees
Pros: Car was fine
Cons: Female employee at desk was rude, condescending and just generally created a sour environment for us to start our trip. Car had scratches all over it and when I asked outside employee to document (as they clearly state I'm supposed to do) he was super annoyed to have to do this. Car was fine and price was great but would def use a different company next time. Not a great way to start a vacation after getting off the plane excited and happy.
Jun 25 2016
Pros: Myrtle beach airport is terrific you are in and out
Cons: Good the clerks at least crack a smile?
Jun 2 2016
Quick pick up and fast dropoff
Pros: No time wested to pick up the car and more importantly to drop it off.
May 9 2016
Pros: Very easy, no surprises, and a great deal.
Cons: Can't say anything bad!
Apr 9 2016
Pros: Easy. Point A to point B. Great service!
Mar 30 2016
Cons: I would have having a lumbar support for my back when riding a long distance. I also would like to control the rear view side mirrors from inside the car
Dec 29 2015
Pros: fast and courteous.
Dec 21 2015
Excellent customer service
Pros: I rented a car in Myrtle Beach. Unfortunately the cig lighter didn't work in The VW Jetta, so I was unable to charge my cell phone / gps. I ended up having to exchange the car in Fayetville, NC before continuing my journey to NY. I was quickly given another vehicle free of charge. Later on my trip, I realized I had forgotten by Ipad in the Jetta. After calling Alamo In Fayetville, my iPad was safely secured in their safe. They had far exceeded my expectations with me receiving my personal items as well as a value for my money.
Nov 13 2015
Pros: great gas mileage car was clean
Cons: the back support in the drivers seat was leaning towards the back the lever was broken so I couldn't straighten the back support upright very uncomfortable driving