Reviews for Hertz in Myrtle Beach
- All reviews 100%
Jul 14 2017
Pros: Car was clean and rate I got on KAYAK was good
Cons: Rental agent at airport still tried to sell me everything under the sun even though I had made my choices and the reservation online! Charged me an extra day even though I had the rental car back in the time frame allowed- it was there long lines and computer problems that caused the car to be checked in late. Will NEVER rent from this company again.
Jul 4 2017
Be careful which location you're actually renting from.
Pros: The infinity I rented was beautiful, but had definitely been smoked in before...
Cons: I assumed I was renting from the airport location because the address is literally on the same highway. It was not. Try two miles away and almost impossible for a GPS to find.
Jun 26 2017
Professional: pick up & drop off was very easy!!!
Pros: The next morning we took a close look at our contract. See below for dislike.... We called the main office & stated our unwanted fees.... the main office stated we would receive a credit when we returned the car.....AND happily we did get the credit
Cons: At time of pickup near midnight the clerk added fees we did not desire. Because we were & he was rushing us we did not notice the unwanted charges!
Jun 26 2017
Cons: RENTAL LOCATION WAS HARD TO FIND. OUTSIDE THE AIRPORT.. EVEN WITH GOOGLE. TOOK AT LEAST TWO HOURS WITH THE POLICE CRUISER HELPING US. NO PHONE ON SUNDAY OTHER THAN "CANNED" MESSAGE. IT REALLY WAS AWFULL , WE ALMOST MISSED OUR FLIGHT.