Reviews for Thrifty in Myrtle Beach
- All reviews 100%
Mar 26 2017
Worst Rental Experience!!
Cons: We arrived at the airport on time to pick up the rental car. First she told us we were a no show, even though we were 25 minutes early of the elected pick up time, then she said it was booked at a non airport location and could not honor the rates. This was booked on line for airport pick up I explained. She said she didn't know what the problem was but it was what the system showed. So without arguing I asked what she could give us since we were there now. She said the best she could do was 70 dollars higher than what we reserved. She was very non caring, unempathetic and made me feel through the whole process that I was not important and an inconvenience. I finally went to the competitor, Avis, explained the sitiuation and they were glad to give me a nice full size for very close to the original price with Thrifty. I will NEVER use Thrifty car rental again and make sure others don't either if asked.
Mar 22 2017
Filthy and damaged
Cons: The car was filthy and had multiple areas of damage not listed on the paperwork. When I pointed damage out to attendant, she gave me an attitude. I had to wash all the windows inside and out when I got to my destination. This was a horrible experience with Thrifty and will not use again.
Mar 15 2017
Pros: Car was economical and customer service was great!
Feb 25 2017
Pros: Pick up was easy and quick
Cons: Vehicle broke down and could not get help from roadside service. Them had to wait 3hrs to get another vehicle.