Reviews for Thrifty in Myrtle Beach
- All reviews 100%
Feb 18 2017
Pros: The car we finally ended up with was clean.
Cons: We waited in line for more than 40 minutes before we were helped (this was NOT a very long line). We ended up downgrading to a compact car from the small SUV we initially booked because upon arrival at the Myrtle Beach airport, we were told that our booking location was more than 20 miles away which would have required a lengthy and expensive cab fare. The up charges for the "convenience" of this downgrade cost us more than $50 above what we originally believed we were going to pay. The first car we inspected had severely damaged rims that were nearly falling off, plus many scratches and pock marks. No lot staff in sight, so I had to walk from the lot back into the rental building to find someone. They switched us to the car we ended up with, which had several deep scratches in the paint - no way was I going to leave the lot without those scratches being noted on the rental form. So I made another walk back to the building to find someone to look at and note the damage. When we got to our hotel, we discovered that the fob did not work - not a huge deal since we could lock and unlock the doors manually, but an inconvenience. Overall, an exhausting experience.
Jan 28 2017
Cons: Jeep Patriot - didn't like the seats were hard, blind spots, and windshield not great view.
Dec 27 2016
Pros: My reservation total with taxes was 100.82 but when I picked the car up the rate was 164.00 what is the point of booking early to save money when they charge full rate when the car is picked up?
Dec 4 2016
Pros: The drop off was quick, the car was clean
Cons: The customer service when picking up the car was extremely slow. Only one person working the desk for Thanksgiving weekend. The car was overpriced.