Reviews for Budget in Myrtle Beach
- All reviews 100%
Jun 14 2017
Cons: The car was not ready when I asked it to be and they asked me to come hours later. I accommodated and then the car they gave me smelled awful, reeked!! I asked for a freshener, the atenednant said she didn't have one... then I tried to drive off, reverse wasn't working properly. The mechanic on scene said I was driving the car improperly -/ what??? I'm 30... I know how to put a car in reverse. Then I started driving and the transmission was having issues, the car would not switch gears even after reaching 6 or 7... I went back again. The mechanic said I was driving the car wrong, then I urged him to take a ride with me. Then he was like "oh, actually you're right.." are you kidding me???? I demanded I get a new car, the attendant just shrugged said sorry. I called corporate two of your phone attendants just hung up on me after I asked for a supervisor because they were giving me no help. I finally got a car because a lady dropped hers off and saw how distressed I was. She told me to demand to take hers. So I took her dirty car..... horrifically bad experience.
May 21 2017
Easy In & Out
Pros: Nice quick customer service at the counter, car right out front door, clean car. Quick return. Everything was great.
Mar 9 2017
Great Agent there.
Pros: I'm glad the Myrtle Beach Grand Strand Mall location is open on Sunday's. That is helpful. The gentleman working there that day was very courteous and thorough. He was busy, but always kept smiling. The vehicle rented was fine, certainly suited my needs.
Cons: When I picked up the car and drove off I realized it only had under a 1/4 tank of gas. I immediately called, he made a note of it on my rental agreement. That's fine but inconvenient to say the least. I was told the car was returned the day before and they didn't have time to gas it (yet). The vehicle had a very strong cologne smell. Not deodorizer but a cologne.
Feb 24 2017
Cons: Unhelpful staff, rude to customers, bait and switch practices. I will NEVER use Budget ever again