Reviews for Alamo in Pittsburgh
- All reviews 100%
Based on 108 reviews
Sep 21 2017
Cons: the price seemed to change when i was picking up the vehicle.was a lot more than planned
Sep 16 2017
Never got a confirmation
Pros: Never got an email from Alamo so I did not rent there
Cons: Never got a confirmation of the rental
Aug 15 2017
Nothing went wrong at dropoff
Cons: I think the Alamo rental sign should be bigger. I only saw enterprise and national when entering rental return center.
Aug 10 2017
Only took a few seconds
Pros: Very quick service--we were in and out very fast. Thanks.
Aug 2 2017
Alamo was a NO-SHOW
Pros: Hated it all!!!
Cons: Daughters arrived on time for prepaid rental pickup at 1am as scheduled, the morning of their step-bro's wedding. Alamo was closed. Girls were stranded, competitor co informed the girls that Alamo strands customers at PIT almost every night!!! They couldn't get a car, so I had to drive from 2am to 5am to get them, return to wedding hotel, get about 4 hrs sleep, then head to the venue to prep for the wedding. I risked our lives driving so long & so late after a killer day doing all the last-minute arrangements for the wedding. Alamo's response to my complaint has been ....2 measly days free rental!!!?? Are you kidding me? No explanation! No apology! No assurance that it won't happen to me or anyone else again. No, just throw a pittance at him to shut him up. So disappointing! I had always had a good experience w/Alamo in the past. They really let me down BIG TIME at a critical time! If coming to PIT, DONT COUNT ON ALAMO!!!
Jul 31 2017
Pros: Simple operating system; easy to pick up quickly. Price was extremely reasonable; much better value than driving my own vehicle the same distance. Car was extremely clean and well kept.
Jul 24 2017
Pros: Staff at the drop-off location were very friendly and helpful. It was so easy to just drop the car off and walk straight into the airport terminal.
Jul 17 2017
Pros: All of the Alamo people I dealt with made the experience easy, quick and simple.
Jun 20 2017
Screwed me over
Cons: The fact I had a reservation and then was told they were "overbooked" and didn't have any cars after flying 3000 and landing at the airport. It's horrendous customer service and a ridiculous inconvenience because of poor management. Remarkably poor business practices.
Jun 14 2017
Reserved a Dodge Challenger and got a dodge caravan
Pros: Was new
Cons: Dirty windows and interior not same class that I reserved
Apr 10 2017
Pros: Paid for a Hyundai... drove a brand new Audi A4. It was s beautiful car! The nice man working yhe booth told me to pick whichever car I wanted. When I saw the new Audi i was amazed that He let me take that one!
Apr 6 2017
Pros: Quality of vehicle and customer service.
Apr 2 2017
Pros: Great service and car.
Mar 30 2017
Amazing customer service
Pros: The car was very nice and clean. Great size car for the money.
Feb 26 2017
Great deal for a weekend!
Pros: A full size car for two days for $55! Got a Dodge Charger and it was a blast to drive. I had a 600 miles of driving to do and it got 32 MPG on the highway to boot.
Cons: Picking up a rental car at PGH international airport is always slightly annoying because all the cars are jam-packed into a dark parking garage. Lighting is mediocre, so it's hard to see if there are any existing issues with the vehicle before departing.
Jan 27 2017
Pros: Easy pick up and drop off. Cheap prices. Nice staff.
Jan 14 2017
Pros: Rental counter woman was friendly and efficient, and the gentleman in the parking garage was too. More so than expected and enough to take a closer look at Alamo next time I rent.
Dec 31 2016
Pros: Great easy friendly service to pick up and drop off , no delays.
Cons: I picked up the SUV late on a cold night and the rear view side mirrors were frozen. It was a bit of a hazard to not be able to adjust them but I should have checked in the garage before leaving.
Dec 14 2016
Alamo in Pittsburgh
Pros: When no SUV in my size was available, they arranged with a neighboring/partner rental agency to give me an SUV of a larger size. Since it was snowing cats and dogs upon my return and I was driving hundreds of miles through rural Pennsylvania this was a needed blessing.
Cons: car was less than full of gas when I picked it up.
Dec 12 2016
Pros: No wait Friendly and quick pick-up attendants (desk and kiosk) Friendly and quick drop-off as well Ability to choose car
Nov 27 2016
Pros: Easy to pick up and drop off. low price
Cons: No USB port in the car, low end accessories, windows were dirty when picking up.
Nov 23 2016
Cons: Employees didn't know how to install the car seat
Nov 18 2016
Pros: Very good
Oct 24 2016
Pros: The pick up and drop off were fast and easy.
Cons: The Jeep Compass was not a very nice car to drive. It had much difficulty accelerating unless you were giving it full gas. Would have preferred another car.
Oct 11 2016
Pros: The Volvo was great.
Oct 3 2016
Pros: Prompt and courteous service. The Alamo staff selected a great car and we had no issues
Oct 3 2016
Pros: Low mileage, clean car. Price was 1/3 lower than the competition - Hertz and National. Efficient, very courteous staff at pickup and drop off.
Cons: Nothing. Perfect rental
Sep 19 2016
Pros: Rented economy,they were out . gave us a Ford edge suv. Very nice
Sep 16 2016
Sep 12 2016
Overcharged by $174
Pros: Car was good.
Cons: The receipt I signed said the total would be $145. I was charged $308. I called and was told they had accidentally charged me for an extra day and at twice the rate I should have been charged at. They said my new total was $134 and the rest would be refunded. It has been several days and I haven't received a refund.
Sep 6 2016
Best location lately
Pros: Fast checkin, quick pickup, friendly staff, easy return. Overall best rental company/location I've had in years.
Cons: Nothing. 100% positive experience.
Jul 12 2016
Cons: Windshield had something that had dropped down it and wouldn't clean off (maybe wax?). Made it hard with evening sun glare.
Jul 7 2016
quick service - easy
Pros: Easiest time I've ever had getting the car - took a couple minutes - maybe less. Wish it was always like that. And friendly service! I was in Pittsburgh - they were extremely nice and helpful.