Reviews for Hertz in Pittsburgh
- All reviews 100%
Jul 20 2017
Pros: Hertz Staff was A++
Jul 10 2017
Pros: Helpful agent, clean car, super easy return process.
Cons: Smell of air freshener used in car...
Jul 9 2017
Cons: I reserved car at airport upon my arrival they informed me they didn't have my reservation. Then suddenly found it and told me it was waiting for me at another location 20 miles away. When I asked if they could honor the reservation since it was hertz to hertz the answer was no they refused to even call the other location to transfer the rental to where I was and rented me a car without honoring the online pricing I had received. Now I am being charged for two rentals without any assistance from hertz to refund the first charge! Worst experience ever.
Jul 8 2017
Stranded and annoyed.
Cons: My flight arrived 30 minutes late and I discovered the staff had abandoned the rental counter, leaving me and six other customers stranded at the curb at 2 in the morning, 13 miles outside of the city. This despite me having prepaid for the rental car and having a confirmation number. Hertz and Kayak... never again.