Reviews for Hertz in Pittsburgh
- All reviews 100%
Oct 25 2016
So fast and easy!
Pros: Turning the car in was soooo simple! Thanks
Oct 3 2016
Pros: That after two hours on the phone, I got someone from Hertz customer service to cancel my reservation.
Cons: It was an absolute disaster! I asked for a car from the airport. When I arrived at the airport I found out from the Hertz desk that I was booked for a car out of downtown. They were unable to help me, and kept insisting I would need to contact carrental.com, who was the third party listed on my reservation-from Kayak. There was NO number for carrental.com and I kept being sent to Hotwire-who insisted they had nothing to do with carrental.com. After two hours of no help, I finally gave up and called Hertz customer service, who was able to help me-even though the Hertz desk insisted they would be able to do nothing. Not sure I will ever book through Kayak again.
Aug 13 2016
friendly and efficient service
Pros: counter people for retrieving and returning were great and quick. parking lot was easy to navigate in. My rental was clean and everything in it worked properly.
Mar 30 2016
Pros: Kyle and his associates are a pleasure to deal with. They are kind and always seem to be in a positive mood. I rent from that office several times a year, so this is not a one-time observation.