Reviews for Enterprise in Pittsburgh
- All reviews 100%
Jul 16 2017
Pros: Everyone & everything was fantastic!
Cons: I forgot my husbands coffee mug in the door of the car
Jul 10 2017
Pros: The ease of getting the car and returning it at the airport.
Jul 8 2017
Bait and switch
Pros: I'll never know. Up front price offered on Kayak was great, but they didn't deliver on it.
Cons: My flight was delayed by several hours and I called to inform them I needed to move the time to match my arrival. They were "happy" to delay my reservation, then they doubled the rate from what was agreed on Kayak. Unbelievable! Never again. I cancelled and got a car from Hertz instead.
Jul 1 2017
One way too EXPENSIVE and credit card required
Cons: When I tried to pick up my car at PIT to drive one way 3 hours to a small town, I was denied the car without a credit card. This information may be I'm the fine print of the online reservation but it was not clear to me until I was denied the rental car. I had a debit card and cash but that was unacceptable for a one way rental. I was stuck at the airport with no way to get to my final destination until I found my credit card in my luggage. Luckily, I found it or what would I have done? Also, the $75 drop off fee is unreasonable for a one day overpriced rental. It cost $200 to rent a car for one day and I feel like I was overcharged. Next time, I will fly to a smaller airport and pay as much, if not less than the car rental. Unless the drop off fee is waived or dramatically reduced.