Reviews for Alamo in Punta Gorda
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Apr 7 2017
Reserved car not available
Pros: They did not have a BMW available, but replaced it with a Nissan Maxima, refunded money and provided a full tank of gas.
Cons: The idea of reserving a car, is to have a car available. Initial expectation not met, but resolution provided was acceptable.
Mar 30 2017
Pros: The car was ready & waiting for us to pick up. It was clean & comfortable. I had done my research before booking & found this to be the best price.
Cons: The gentleman was courteous enough, I guess. He didn't stand to greet us. (I noticed that all the other agents at all the other counters were standing.) He tried to up-sale us pretty hard, which I know is their job, but I don't really like that. He didn't tell us anything about the tolls or turnpike etc. He's in Punta Gorda, so maybe he didn't know what we would encounter in West Palm, but I'm afraid we may end up with a $100 fine because we didn't pay a toll. Did that car have a Sun Pass??
Feb 20 2017
Pros: The girl at the counter was wonderful even though I was in a big rush and tried to be as polite as I could she was very very helpful can you work this quickly as she possibly could.
Feb 14 2017
Great service, got upgrade.
Pros: Shane at the counter was so friendly & helpful.