Reviews for Hertz in Punta Gorda
- All reviews 100%
May 25 2017
Cons: The alignment/steering was off. Felt unsafe to drive. Should not have been let off the lot. i was told we would have to pay for towing, if it needed it. Expected us to cut into our vacation to return to the airport and deal with it. Very poor customer service. We were not informed that each passenger/driver needed insurance. A lot more costly than other rentals. Maybe that's why there were lines at the other rentals and no one at Hertz when we walked in. Will never happen again.
Apr 17 2017
Smooth & Easy
Pros: Airport terminal pick up - walk about 200 yards and you're at the desk and car is right there.
Mar 21 2017
Pros: Got a good rate on an economy car. Rental office was super close to the terminal.
Cons: Car was still dirty from previous renter... never cleaned. They offered a different car or "to help me on my contract" for the inconvenience. I was in a hurry so I took the dirty car. For whatever reason, I never saw any courtesy discount on my contract. Not the end of the world, just disappointing.
Mar 20 2017
Pros: we had plenty of room for the six of us
Cons: there was a big scratch on the driver side door, we didn't see it until morning after we picked it up since it was dark when we got it. Vehicle was also out of windshield fluid, so we don't want to be held responsible for either of these things.