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One location in Allentown
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Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Dec 2023
10.0 Wonderful
Nov 2023
10.0 Wonderful
Feb 2021
Pros:
Easy booking and pickup for the car. Clean and reliable cars to rent!Cons:
The rate was fair but additional charges like gas was not expected as I was not mentioned about tank fill up. Over charged me for fuel. And drop off location needs to be more.10.0 Wonderful
Dec 2020
Pros:
Cool Car, Nice RideCons:
Snow fall10.0 Wonderful
Nov 2020
Cons:
The entire experience was fantastic.5 locations in Allentown
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Jun 2021
Pros:
I was 12 minutes late due to uber driver making a wrong turn. Rental Agent refused to rent me the car.Cons:
They could have cared and provided minimal customer service. Also not accept reservations for thier exact closing time.4.0 Mediocre
Feb 2021
Cons:
I dropped the car off a few minutes late and was charged an extra day. Unacceptable.8.0 Very good
Feb 2021
Pros:
Pick up was very quick! Less than 15 minutes.Cons:
Honestly, nothing. We had rental for extended weekend, also during the snow storm and the van (Pacifica) was amazing! Thinking of purchasing one lol.2.0 Poor
Jan 2021
Pros:
NOTHINGCons:
Not charging the gasoline because they let me the car almost empty, more payment options, customer service needs to improve, car was smelling of cigarettes and I was traveling with a baby, car said needed maintenance and to change oil, price is not that good once they charge you all things they do not offer5.6 Fair
Aug 2020
Pros:
Staff was prompt and helpfulCons:
The car smelled very strongly of smoke, and the fabric seats in the car were visibly dirty. Both of these were an issue during my 20+ hour round trip road trip. I’m extremely disappointed.2 locations in Allentown
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Reviews
10.0 Wonderful
Feb 2024
2.0 Poor
Oct 2023
10.0 Wonderful
May 2021
Pros:
The staff was nice and professional but seems like did not know I was there to pick my car.Cons:
The pick up location can be better10.0 Wonderful
May 2021
Cons:
We had car trouble with the car we originally rented. But Ben and Doug from the Hertz in Roanoke came and picked us up quickly and got us going in a new car. They were wonderful. The emergency roadside assistance was poor. We were on hold for over half an hour before we got through. Then it took them over an hour and a half to pick up the car. Fortunately due to Ben and Doug, we got another car and didn’t have to wait for the tow.10.0 Wonderful
May 2021
Pros:
The staff was very friendly and helpful. Pickup and dropoff took only a few minutes. Very pleased8.0 Very good
Apr 2021
Cons:
new wipersOne location in Allentown
One location in Allentown
Filters
Reviews
8.0 Very good
Jun 2021
Pros:
Easy pick up and drop off10.0 Wonderful
May 2021
Pros:
Friendly staff and EZ drop offCons:
Instructions on car return location10.0 Wonderful
Oct 2020
Pros:
Very affordable!! Vehicle drove like a dream. It was large enough, and went entire 7,222 miles without a problem !! Unlimited really means unlimited!!Cons:
There were some things left in the car.4.8 Mediocre
Aug 2019
Pros:
I specifically asked for an American made car when I made the reservation. When I got there, all the agent would say “or similar”. He did change the Nissan to a Ford, but the. Charged me extra. I had all this worked out when I made the reservation, dont they put any notes in the database so this c?Cons:
Provide the car promised at reservation or at least honor the price given when you reserve.10.0 Wonderful
May 2019
Pros:
The staff at Avis at EWR were fantastic. My wife had a medical issue and all the staff went far beyond what was a job requirement to assist us in so many ways. It was one of the best customer service experiences I ever had. I can’t say enough about those specific employees, but Avis is fortunate to2.0 Poor
Oct 2018
Pros:
Awful experience.Cons:
I was not able to rent a car.