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Loved the breakfast and friendly staff! Quiet, comfortable hotel! Would recommend to anyone!! Didn't like paying extra for parking.
Very friendly staff, clean rooms and comfortable beds! Will definitly stay here again! N/a
I ENJOYED MY STAY AT AYRES. THE STAFF WAS WONDERFUL, AND I FELT COMFORTABLE THERE. GREAT KITCHENETTE AND LOTS OF SPACE AND WORK FEEL. I WASN'T A FAN OF EXTRA PARKING COSTS NOR THE LONG HALLWAYS, WHICH EVENTUALLY I LEARNED THAT IT WAS QUICKER TO GO IN AND OUT THROUGH THE STAIRS OF ONE SIDE OF THE BUILDING.
Breakfast buffet was very beneficial for my family. With four young children it's one of the reasons my wife and I prefer your hotel over others. I wasn't aware that if I used handicapped parking during my entire stay, that I would still get charged a $10 daily fee. That seems very odd considering that any vehicle with a valid handicap placard, can't be towed anyway. You may also want to reconsider the setup of rooms for those who are staying with small children. The Portofinos selling point for me was the bunk beds for the kids and the sliding doors that separate the kids room from the parents room. Please consider adding at least three 2.1 amp USB ports to your rooms. A digitally connected family like mine would greatly benefit if there are various charging points for our phones and tablets.
Convenient location to Disneyland, Anaheim stadium, Honda center and freeways. Quiet, comfortable rooms, free breakfast, free evening snacks and free internet Tiny lobby with little room during evening snacks
Room was clean. Bed was comfortable. Very noisy building. Had to sleep with air conditioning on in o Order to try to sleep.
Drove up from San Diego for a hockey game at Honda Center and stayed here for the night. Couldn't ask for better location. On top of that staff is friendly and rooms were clean and comfortable! Oh and happy hour 5:30-6:30 includes free drinks and appetizers! Awesome!
the room size, amenities, cleanliness, privacy, quietness, but most of all the very professional and helpful staff nothing
Breakfast was fantastic. Pay for parking? I already apid for the room, now I need to pay for my one and only car to use your parking lot? It should be for guests and should be included in my room price. Separate sitting room in this "suite" is a joke. Its a table in the same room as the beds. That is NOT separate.
Staff and location Floor was sticky and the sheets and pillows smelled dirty.
Overall accommodations were satisfactory....room clean enough...kitchen in room great for those on long trips...location and ease of access to surroundings is great...a lot of options in the area Breakfast...not exactly what they advertise...only coffee and prepackaged granola bars/vending machine worthy muffins...ended too early (9am)....staff was not knowledgeable about the area/could not make recommendations for dining besides McDonalds...even when providing take out menus, they only gave restaurants that were already closed...only 1 out of 5 staff members were friendly...even housekeeping rude when found out I had late checkout...could not provide amenities for what a guest may need in their room kitchen (i.e. wine opener)...but good enough
Location STAY AWAY!! Had ants in my room and front desk wouldn't take care of it. Had to wait 25 minutes to check in. Room was dirty, towels not clean, bathroom had mold, requested a pan and had to wait 12 hours because they were all being used.
Location was great. Walking distance from restaurants, movie theater, Honda Center, Angel Stadium. Building was well maintained. Looked nice. Price was acceptable for the quality of the product. The room itself was very plain, and dated. The cabinets were white melamine and were yellowing. The sheets were horrible and the bed was flat. The pillows were bad. The furniture was old, dated, and very basic. Even when this room was brand new, it would've looked cheap. Nice, but cheap. Towels were very cheap. Reminded me of my HS locker room. Bathroom did not have shampoo or bath soap. While the room was clean, it looked old and dated and contributed to an overall negative opinion. I'm glad I was only there for a few days. I would've checked out if it were for any longer. This is my first stay in an Extended Stay hotel. Not sure if my experience was typical. I would not recommend this location, unless it's only thing available. It seemed like there was an apartment atmosphere with some of the people. A lot of people stood around smoking in front of the door at the end of the building.
Found multiple items the previous room users forgot to put in the trash. Housekeeping apparently had a bad day too. Location is good for the Angels ball park