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Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
Our stay at Howard Johnson Anaheim was excellent! Check in was super fast. We arrived early and they allowed us to pre-check-in, hold baggage, and hang out at poolside. Water features were excellent for the kids. While at Disneyland (which is only a short walk away) kids kept asking when we were going back to the hotel to the kid water playground. Staff was friendly and helpful. Not so much a didn't like, but more so a would've liked- it would be awesome if food and drinks were available at poolside and water playground.
Close to Disneyland, has a little shop for miscellaneous things you may have forgot to pack and souvenirs, spray park keeps kids entertained for hours, loved to kids suite! No breakfast provided. A Continental breakfast would be great. No complimentary shuttle service either. Small refrigerators.
Very close to Disneyland. Was a very convenient and short walk to Disney. Bathroom was quite dated. Needs a renovation.
This hotel was 10 minute walk to the gate. It was nice and easy even at night. The staff was nice and very efficient. The Castaway Lagoon was a fun was to spend the morning or afternoon. My 5 yr old twins had a blast. WiFi was horrible. Walls were thin. The people above us were so loud my kids had a hard time sleeping the last night. Cleaning crew left cart in hall starting at 8 in the morning was still there 1 pm and did not seem to have been moved nor was there anyone in any of the rooms cleaning
The only thing i liked was the tv Almost everything was outdated. Didnt like much. The bedding felt so gross; as if had been sitting there for weeks acumulating dust. Then the room felt really moist, almost humid when we walked in. The bathroom looked like it was for an old person. It said I got a deal after paying $200, but it seemed like it was a $100 room. In the pictures it looked like a $300-$400 room.... Super disappointed.
Great location close to Disneyland - easy walk to the park. Had a room that looked across Harbor Blvd toward Disneyland. Had an AWESOME view of the fireworks. Staff was friendly, pool was clean, just wished there was a hot tub in the Garden pool, not just Castaway Cove, too many kids in it to be relaxing for an adult, pool hours just right. AC in the room. Wished frig was larger, really only had room for a meal/day in it for 3 people, couldn't imagine if we had more people - a bigger frig would really have been nice. Despite the things I'd change, it was still the BEST VACATION EVER! Our bathroom sink was quite sloped, things would roll off it. Wish the frig was larger and that there was a hot tub in the Garden Pool.
Very clean, friendly staff. Would stay again Nothing
Water area Not worth the money. Pay the extra $20 and stay at the courtyard mariott next door.
Outstanding personable staff, very well kept, a true classic like the park across the street. It is designed for family's with small children, and sometimes they get loose! Fortunately all were exhausted and and quiet by a reasonable time. Didn't really notice many, if any, teenagers.
The children's water park was so much fun for the family. The room was clean ,bright, and comfy also Loved the free parking! No continental breakfast
Liked the room even though we booked something different
We like how close to the Disneyland resort you are, and the pool and water park that are available if you are not at the parks We did not like that on the second night of our stay how the bath tub started to back up when we returned from the park. The smell was atrocious. When we called the front desk, they informed us that nothing could be done until 7:30 the next morning. No shower after a full day at Disney. When we woke up the next morning, the bath tub was still backing up. Again no shower. When I told the front desk the next morning at check out, they asked if I had been offered to be moved, we were never offered. Are parking which expired at 3 the day of checkout was comped after that but not much more. We have stayed her 2 other times in the past year and half but never experienced anything like this. Just upset that more wasn't done to fix a stinky backed up bath tub when it was reported.
Friendly staff, clean room, wonderfully comfortable beds. Also the availability of computers and printer for return flight booking passes
The location was great for getting to the Disney parks. The hotel was a 10 minute walk from my hotel room door to the park gates. There are many restaurants within walking distance.
How close it was to Disneyland, Disney California and Downtown Disney. Right across the street from the park entrance. Spacious room, comfortable beds, blackout drapes,
Ideal for a small family to enjoy Disney without paying the cost of being on site. Sleeping in is hard with everyone leaving to make park open all at the same time.
great for disneyland adventure
Walking distance to Disney Not breakfast complementary no microwave in the rooms
The staff was very friendly and helpful. Clean rooms, comfortable beds. Easy walking distance to Disneyland. There was a hotel being built right next door, which meant waking up to construction early every morning. It sounded like there was hammering right outside our window. However, this wasn't the hotel's fault, just an annoying coincidence. Overall it was a great place to stay.
The room was very nice and the view was amazing. No complaints, we got a great deal and would stay here again.
Close to theme park with early entrance Very noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre.
I stayed at the Paradise Pier Hotel several times. I love how roomy it is and very relaxing! I like the view from the rooms...one side you can watch World of Color with the television playing the sounds for the show! We stay with a family of four, there is a sofa that turns into a bed. The toiletries are very nice!!! If you stay at a Disney property, you can use the special entrance from the Grand Californian. The Surfside Lounge is a bar/ snack shop you can warm up food (there is a microwave!) and pick up utensils (fork, knife, spoon or condiments). I personally like the vending machines on the ground floor..it is in a room by itself! PCH Grill is great during breakfast and looks fun at dinner time too! I whole hearted recommend staying here with everybody!! Upper level soda machines take only credit cards. Wish there was more food eateries.
The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big. While the room was large, it wasn't anything amazing for the price.
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.
Location and cleanless and overall design has an iverall good feeling Just better the complimentary breakfeast its really not that good just donuts and cofee or orange juice. And the hidden fees once you get there you would have thought hotel included free parking but charged 9 plus tax and checking in early additional days parking
Close to Disneyland and restaurants. Safe in room. Towels nice and thick. Clean rooms and property. Handy store. Just barely enough parking spaces, and it costs $9 per day. Store items a bit pricey.
Location to Disneyland, Clean updated rooms. Clean towels everyday, You now have to pay for parking and it was not stated on line. You have to pay for some things at the contental breakfast. If paying ...not great choices either.
I liked that it was very close to downtown disney and the convention center. We didn't even need a car. We put our please service sign out at about 7:00am and came back at 2:00pm and the room still wasn't ready. They didn't stop by until about 3:30 which I think is a little too long. I wish you also had a vending machine for when the grocery store is closed. Coming from a different time zone it was hard to get a quick snack.
Incredibly clean room on the first floor (of 2). We were there for 5 days, and originally we thought we'd only be there at night after full days at Disney. We ended up coming back each day for about an hour or two during the hottest part of the day (and to avoid some crowds!). A small fridge to keep things cool, the bed was very comphy, a lot of pillows to choose from. Some other guests would slam the doors occasionally, but nothing the hotel can really do about that. We didn't have a car so didn't have to worry about parking. Looked like there was plenty of room, slots were probably a little closer together than my car would've like but that's just me being a little picky. It is litterally 100 yards from the Disney tickets stands, or you can buy in the lobby. Service was pretty quick checking in and out. The little shop has a bunch of travel items and small snacky items and plenty to drink. Pretty much anything a traveler would need. Only problem, and this is really minor, is that the toilet would slip occasionally and not fill the tank in order to flush again. Simple fix, just take off the top and push down on the pump thing, works good. No other problems with our stay!
Room cleanliness. Pool near Disneyland Everything was great
Highly recommended, just across Disney street. Large room with fridge, quiet, clean ... excellent The breakfast: have to pay for milk and cereal!
Location It was dirty, full of bugs and needs some serious renovating.
Close to disneyland
its availability to my needs without going far
We stayed here since we couldn't get into (what used to be) our favorite place a few doors down. From the second we got there everything was pleasent and clean. The front desk got us sorted out quick, which was much appreciated as we had just spent 10 hours on a small motorcycle, and our room was nice and quiet. I had read some other reviews about the "outrageous" parking fee which turned out to be $9 a night which didn't bother me. They have valet, but you don't have to use them if you don't want to. They sell 2-5 day park hopper tickets right there for the same price as the gate so I didn't have to wait at the line for tickets which was great!!! There is a small attached cafe which sells the typical Starbucks-ish fare and has some grocery items and souvineers as well. The walk to the park is almost the closest walk you could have, only one hotel closer. If you are still awake after your day at Disneyland there are plenty of channels on the TV, and they are clear. Overall we had a great expirience and this will be our first choice on future visits. I really don't have any complaints. Some will complain about the parking rate, but as far as I can tell everyone is charging about the same so to me it was a non-issue.
Local and clean
I love how close this hotel is to Disneyland resort. Sure it's not on DLR property, but It is probably the same walking distance from the parks to this hotel as it is to the on property hotels. The family suite was comfy and spacious. We would definitely stay here again. Parking/Valet fee, but it's cheaper than what Disney charges!
Proximity to Disneyland can hardly be beat. Standard rooms are decent sized, modern enough amenities. Rooms were clean and housekeeping did a nice job. Friendly front desk and valet, always saying hello. Would DEFINITELY consider staying here again, especially with a decent rate. Not exactly a bargain price, but you're paying to be so close to Disneyland. The surface of the pool deck was a little dingey, but the pool and hottub were both nice enough and in a great spot for viewing the fireworks.
Very clean and large room. Very close walking distance to Disneyland. Very quiet.
Great location Small room for our two girls and us.
A perfect spot to be within walking distance of Disneyland for overnight accommodations at a family friendly price. Great value! The pool was heated and you can easily see the fireworks from the 4th floor if the little ones are too tired to go to the park.
Room size. Pool. Cleanliness. Friendly, thorough housekeeping. Great shower head Cable channel system. No refill on sweeter and creamer for coffee on second morning.
Parking very convienent and We liked the fact that the room had a refrigerator, microwave and coffee maker. Concierge and parking attendants were excellent. Keep up the great work.
Staff were very friendly and rooms are very clean. They had the room ready quickly. I did not like to parking charge. I think parking should me included in the hotel service
Great value for the price. About 1 1/2 miles from Disneyland entrance. A few restaurants within walking distance You have to pay for parking
Comfortable and close to Disneyland. The pool didn't open until 9, which means we couldn't use i, because by that time we had to be ready for the park. My kids were up at 6:30 and wanted to swim before Disneyland. It was very disappointing for them and we pretty much has nothing to do for several hours.
large comfortable room, excellent location to disneyland
Easy check in and check out. Walls so thin you can hear everything. We were on the first floor with a family above us. They kids were constantly jumping around and pounding on the floor. This lasted all night and early morning. We had to call the front desk twice and still didn't resolve the problem. They should really consider the way they place people in the rooms. Someone with little ones should probably be on the first floor so there aren't any disturbances. This was our first stay here and will definitely be our last. We were very unhappy with this stay.
Great hotel close to Disneyland. An 11 minute walk gets you to the gates. The rooms were clean and equipped with regular hotel amenities. Internet was fast and reliable.
Pros = the location, mini-fridge, microwave, price, size of TV, the room was generally clean We had spiders and a few coach roaches.
Staff was excellent Air conditioning not good
Staff was friendly. Room was clean. Within walking distance of Disneyland. Free parking on site. Mini fridge didn't keep contents very cold. Only ice machine I saw was on the ground floor near the elevator, and our room was located on the top floor.
When I requested a working fridge it was promptly brought The maintenance guy didn't know if the fridge would work, it stank inside and out. The sheets were dirty. There wasn't good air circulation and the bathroom smelled like mold.
The price and the amenities were quite satisfactory. It's not the ritz, but it was quite appropriate for what we needed. Sometimes heard a toilet flush next door, but nothing that bothered us at all. There were a couple hairs on the floor near the bathroom - not particularly appealing, however for the price it didn't bother us too much.
We will definitely choose Castle Inn again
Close proximity to Disneyland, and very helpful staff. Rooms were clean and well cared for. Beds were hard and uncomfortable.
the text from the staff about the room was great..check in was super fast and easy, and the room was really nice which was a surprise for one of these cheaper hotels the pool is not great
Location We had no hot water and we had ants and other bugs in the room and it's was very loud
The workers were awesome It wasn't too clean
24 hour pool. Pool is nicely heated for night swimming. Beds are comfortable. Near Disneyland could see the fireworks at night from Disney. Not enough amenities. Got a two bed room. Only got one coffee, one lotion, one shampoo and one conditioner. The tub needs to be fixed. The shower head was broken, the tub was chipped all over. Hair in the tub too. Didn't look clean. No bathroom mat, floors were wet.
The staff are absolutely friendly. It's currently going through renovations, so not all rooms are consistent with one another. Can't wait until March 2017when the renovation is over. During my last stay, I was lucky enough to get a new room and it was amazing. I've stayed at Ménage 5+ times and every stay has been pleasant. Highly recommended.
I liked how close the hotel is to Disneyland It's rundown and needs some loved. Stayed here a few years ago and they rooms were a lot cleaner. The bathroom looked nasty with hard water everywhere. I do not plan to stay here again
Location is walking distance to Disneyland. Advertised 24 hour pool was closed without notice on website during our stay. Because this was the main reason I stayed here over other nearby places, I requested a voucher for breakfast, which I was given and appreciated. I was then scolded by staff for taking the wrong, hot breakfast and told that i was only entitled to bread and fruit.
Close to Disneyland. Bus service to park was good. Staff wasn't friendly. Did not give you any information about the hotel or travel to Disneyland.
I found bed bug in my bed. I was bite on my leg arm and face. It was very inching and terrible.
Pool Cleanliness of room/bathrooms Pounding on door in middle of night, and our room phone ringing at 4:00 AM!
The bed, area and bathroom was clean most importantly You can hear the street from your room and the outside ac fan was load. I found the bathroom mirror area had a bit of lint just in the air . The room just doesn't feel cozy.
The staff was so friendly, good proximity to Disneyland, the room was decorated well and well kept It wasn't free
The staff was friendly and the rooms were clean. This hotel felt like a safe enviornment. Another plus is that we could see the Disneyland fireworks from our room. The elevator was old and had a weird smell.
Very close to Disneyland Shower was broken, broke lights and electrical outlets
Had a great experience at this hotel. We first stayed here in April for our Anniversary and again in September for my birthday. Rooms very clean and comfy. Breakfast served in the morning is very good with a wide variety. Disneyland Annual Passholder, so very convenient to walk across the street to the park. Enjoyed our stay so much will be back again in October.
So close to Disney, nice pool and a laundry Stompy kids upstairs, but as I have some of my own so it comes with the package! Sure it isn't a 4 star hotel, but the location and value are the points to focus on
We loved the location and the staff was nice and also attentive. Breakfast was good with many choices. Room was ok, sufficient for a night or two. Bedding seemed a bit scratchy, it was crazy-making for my sensory sensitive child.
The location was great, The staff friendly and the rooms clean. We were able to get adjoining rooms as we traveled with kids and grand kids. restaurants near by made the adventure less of a hassle. The rooms are a little cramped and no microwave or refrigerator. however very nice location We would recommend and will stay again next time we travel to Disneyland.
The only good thing about this place is that it is directly across from Disney resorts. Had to pay $20 for parking( for 2 nights), did not offer breakfast like advertised. No one told us, we had to read a small note in the room that "breakfast" was a grab bag of sausage sandwich( that had to be microwaved in your own room), granola bar, an apple, & orange juice. We went to the Starbucks down the street & got yogurt, fruit cup & oatmeal( they didn't add water to it & we just added hot water to it later). You are just paying for conveince with this hotel.
Breakfast was great. Closeness to Disneyland and how quite the room was.
Location Pillows, bedding
Very, very nice room! Well appointed in every aspect! Twin bunk beds were a huge hit with the kids! Bathroom was absolutely ideal for family with kids- 2 sinks in central area, 1 room with huge walk in shower, 1 area on opposite side of bathroom with tub and shower combo. Getting ready in morning was SO much faster and much less hassle. Parking garage was so neat and clean, valet and bell staff helpful and incredibly courteous. Overall- just as nice or better than official Disney hotels and within a quick walk to the gates of the park. This trip we stayed 1 night here, a couple nights at a Disney hotel...our kids like marriott better. Very high priced
Close to disneyland Water pressure and a towel with a clump of hair
Room for five and plenty of towels. Directly across the street from the walk in entrance to Disney. You can't get closer to the main gates, even at the Grand Californian. When I decided to add a night to our stay, they tried to charge me a higher rate than I saw on their website. Had to ask for the manager. The breakfast is awful! Literally just hard boiled eggs, toast and whole apples & oranges, plus cereal. The noise from neighbors in the courtyard was deafening on our first floor room. Mattresses were very thin. The sofa bed had what looked like cockroach droppings on the sheets.
Location- restaurants nearby, disneyland is a 5 minute walk away Breakfast- small variety
Right across the street from the entrance to Disneyland. Very simple breakfast. Bread, fruit, cereal, boiled eggs, beverages.
Close proximity to Disneyland. Confusion at check in, parking and resort fee. Housekeeping took towels and wash clothes off of floor and out of tub, but did not replace. Trash wasn't removed from room.
There was quite a large space between the door and the door frame so not only did a lot of light come in but tons of noise. Dont plan on sleeping in with all the kids getting ready for Disneyland.
The room was nice and clean . Good view for fireworks . We had two vehicles and I had to park at the Sheraton for $40 for 2 nights . Parking at hotel was $9.00 pwe night .Also the jacuzzi was like warm water . The chlorine smell In the indoor pool really strong . Breakfast was a cold pastry and cereal . Won't stay here again !
It's across the street from the park. The worst mattress ever. I got zero sleep because of the hard, thin mattress. Would not book again.
EASY access to Disneyland. GREAT value. My wife and I went down for 2 days for her birthday. When I bring my entire family and some extended down to Disneyland, this is THE place
Staff was extremely friendly all the way around. Room was very comfortable. Breakfast was ok not great. Very good overall experience A little bit of a walk from Disney
Close to Disneyland and nice restaurants! Clean, good price. Breakfast horrible, same food every morning, having to wait to refill breakfast! Pool was down do to reconstruction. Elevators took for ever only one was working. No gift shop.
Staff was extremely helpful and pleasant. The location was great, right in the middle of restaurants and Disney land.
Location! Location! Location! Staff were attentive to our needs. Our sink and toilet started spewing up some gnarly purple and black gunk and whent we called plumbing to have it fixed, they came right away! The pizza press is a good quick fast food pizza place with excellent taps! You have to pay for wifi and parking. They should be included in your stay for the price you pay. for as much that you pay for the daily parking rate and wifi, you might as well stay at the marriott two doors down. It is more updated and clean.
Location. Rooms were small. Air Conditioner was loud. Parking for $15/day and resort fee of $5/day which were not mentioned or included when I booked the room.
The outside noise was infiltrating the room. Needed the AC to run to block it out
Hotel is amazingly close to Disneyland. It was perfect for our family vacation. Hotel is great value for the price, but would like better bedding.
We were upgraded after they made a mistake with our room. We ended up with a nice 2br suite the fact that they tried to place us in a smaller room then we had paid for in the first place.
The carousel hotel was a perfect location for families that plan on spending most of their time at the park. the staff was nice the facilities were clean And the price was the best on S. Harbor. The $14 for parking seemed excessive especially since the site said parking was free.
It was a quick walk to Disneyland. Not very clean and had a pair of shoes taken from the room. They did not clean our room the first day there and when I let them know the next day it was cleaned and a pair of new shoes where taken. We had to pay an incidental fee for things that where not even in the room. It was refunded but I thought it was senseless that they would charge you for stuff that you can not even use.
Location is great. Right across the street from Disneyland and easy to get to. The room was reasonably large and the beds were comfortable. The price was also pretty good for the area. The staff was friendly and approachable. Cleanliness and maintenance are less than ideal. When we arrived there was plentiful hair to be found on the sheets and pillow cases. There was gum on the nightstand. The clock didn't work (who cares, everyone uses their phone). This hotel just needs a little more attention to detail and it will be a great place to stay.
It was very close to Disneyland, the staff was very helpful and polite. This has to be the first time I had to valet my car in a motel. They made it very inconvenient to hop in my car and get around.
Location with regard to the main entrance to Disneyland is great. At the end of the day, the price is good and the hotel is what it is (keep in mind the price). Valet parking is only good until 2 PM the next day, so if you are planning on going to Disneyland the next day, you end up having to pay for parking for 2 days. Also, Valet parking is the only option you have there, no self parking.
hotel was very close to the entrance to disneyland for easy walking to park. and the "pizza press" had the best pizza ever! we ate it every night and the price was great! our room was clean and comfortable. the rooftop pool was nice and had a great view of the fireworks every night. didn't like the valet parking. next time i will bring an extra car key so i can easily access my car.