Reviews for Avis in Dallas
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Oct 9 2016
Slow pick up-fast drop off
Pros: The return process was quick and easy. Parked, had an AVIS rep with me immediately. Got the receipt. On the bus to the terminal.
Cons: The pickup process was painful. The line was 15 deep when I joined. To their credit, the counter people worked quickly. Thirty minutes at the counter. Much longer than I would like.
Aug 30 2016
Not what we asked for
Pros: We specifically asked for SUV like a Suburban. We called the day before pick up to confirm that because we were transporting a couple of pieces of antique furniture to a family member in Oregon. And were told all ok. Called again before pick we called to reconfirm told all is good. Size was key. On pick up we were give a small SUV Smaller by 12 inches in it's length. Avis was unappolagetic for this. This required us to braked down 3 boxes that were going on the trip and some how find room in the SUV before we could proceed with our trip.
Jul 9 2016
Dirty, scratched ashamed to drive the car
Pros: The car drove nicely
Cons: It was dirty from the previous driver, dusty, greasy smudges on everything, stuff on the floor, dirty Windows, scratches all o et the car, I was embarrassed to pick up clients in the area. broken car charger. Nearly impossible to find an address to return vehicle, then when I finally got an address, my Gps didn't recognise the location. I went to the wrong place the first time. then the attendant told me to get on the green bud and pointed do o got on it but it took me to the wrong terminal. I nearly missed my plan. I shouldn't pay for bad service. 312.758.2584. Shari icornes
May 27 2016
Dallas Avis is THE BOMB awesome!!! from Cyndi in C
Pros: We got a brand new car that was INCREDIBLE!!! It had a rear-view camera on the bumper to show the back-up scene. I just kept wanting to back up just to witness that feature. The ride was smooth. The inside temperature was perfect for all weather situations since it was individualized for each passenger. We went through rainy and hot days with ease. The staff at AVIS was very supportive, AMAZING, and super-fun!
Cons: The car kept losing connection with our phone telling us that the USB didn't support our smart phone for the GPS. We got lost 3 times because of that.