10.0
Pros:Staff was great and helpfulCons:Nothing, it was perfectReviewed Oct 28 2019
review from![kayak]()
6.4
Changing the car was a projectPros:Drop off and pick up was easy. The guy brought the vehicle to us since it was the end of the day.Cons:We booked a full size SUV but unfortunately they had to switch to a Van. We took the van but the van's seats were crooked. We drove half way and tried to switch the vehicles but anywhere we went they showed least interest in helping us.Reviewed Nov 22 2018
review from![kayak]()
9.2
Pros:Drop off was quickCons:They were understaffed during pick up.Reviewed Jul 31 2018
review from![kayak]()
9.2
good customer servicePros:They let me pick up the car an hour early.Reviewed Aug 29 2017
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6.4
Ok BUIT Could Have been BETTER or GREAT!!Pros:The Shuttle Van was the 15 seat we needed and Little extra space. Good on Fuel as well.Cons:The Insurance needed to cover the 15 Passenger Van was not enough to cover so i had to get additional Coverage$$$ Also there was a Safety issue with one of the seats did not have a belt buckle locking clip? Was missing so that had caused some discomfort to couple of passengers due to Sharp edges had caused some cuts and small lacerations on 3 passengers.Reviewed Aug 24 2017
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10.0
National saved our day!Pros:We had booked with Payless, VERY horrible service. And then desperately needed two large vehicles. Malik was so nice he immediately took us out to show us what they had available, offered great prices, and wrapped up our reservation quickly. Thank you SO much Malik!!Reviewed May 20 2017
review from![kayak]()
10.0
Pros:Very convenient and great price!Reviewed Mar 28 2017
review from![kayak]()
8.4
Quick and Easy Drop OffPros:Associate was pleasant and very helpful. It took less than five minutes to check the car in and receive my receiptReviewed Mar 1 2017
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2.0
Pros:I gave National a poor review because their final credit card charge was twice what I had reserved the car for. I will now have to go through the process of disputing the charge with my credit card company. I spent a lot of time researching companies, vehicles and prices as I was looking for a one way rental. Now I have to spend even more time getting the price honored.Reviewed Feb 22 2017
review from![kayak]()
7.6
Efficient courtesyPros:Knowledge efficient staff for drop offCons:N/AReviewed Nov 29 2015
review from![kayak]()