Book Avis car rentals at Des Moines Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

8.0

The pick up and drop off was simple. The car looked like it had been rear ended at some point. The windows were pretty dirty, However the interior was clean. I got a larger car than I reserved so I was happy overall.Reviewed Sep 27 2022

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2.0

The customer service was not good. Was given a hard time and was not helpful. Wasn’t able to pick up car and had to rent a car with another company.Reviewed Mar 15 2022

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1.9

They did not rent us a car. We booked three months in advance. The lady at the desk was extremely rude and unhelpful. All of our plans depended on having a one way rental. They did not honor it. It ruined our trip. I am writing to their corporate office and the BBB. I’m furious.Reviewed Aug 20 2021

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10.0

The car got great mileage and had no mechanical problems. There was a dog smell in the back but bought some enzyme odor remover and treated it several times to eliminate the smell. Thank you for making the drive a great one.Reviewed Aug 5 2021

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2.0

Pros:The woman at the counter was very sweet, especially when I was extremely irritated. I feel bad that she has to deal with the ridiculous “policies”. She really was kind, thank you!Cons:Couldn’t pick up my rental because my license has my middle name and my card doesn’t. Clerk wouldn’t accept payment that didn’t EXACTLY match the card, and of course debit cards are not an option. I don’t care how much the “hold” is especially when I have thousands in checking Thanks Avis for leaving me strandedReviewed Jul 5 2021

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8.0

Pros:The service was good. I really liked the car, clean and nearly new. Good experience and better rates than other rental companies.Cons:Tried to call the rental location several times and never got someone to answer. Customer service these days is the way to stay ahead of the rest.Reviewed Apr 26 2021

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8.4

Pros:Very friendly staff and made the experience interesting.Cons:System issues meant a longer wait timeReviewed Aug 26 2019

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10.0

WonderfulPros:Great price, nice big car, great customer serviceCons:NY plates which made me stand out when I was driving. Prefer to have local plates next time.Reviewed Nov 2 2017

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10.0

Customer service was excellent!Pros:I received a new vehicle and the service provided was excellent. My flight was delayed and I arrived to the airport four hours later than pickup selected time, but had no problem.Reviewed Jun 25 2017

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5.2

Bad customer serviceCons:Our pickup lady decided to add $45 to our rental fee by adding on some optional insurance that she did not ask if we would like to add. She never asked up if we would like to add those options. She failed to get any initials from us on the lines that asked for my initials when agreeing to add those insurance optionsReviewed Mar 28 2017

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10.0

Pros:The pick up and drop off was easy and fast.Reviewed Nov 11 2016

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2.0

totally unsatisfiedCons:mechanical issues...3rd rental in a row.... customer srvc also denied backdating my wizard points to my preferred membership and was rude on the phone and hung up on my face!!!Reviewed Oct 29 2015

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• How much does it cost to rent a car from Avis at Des Moines Airport?

  On average a rental car from Avis at Des Moines Airport costs $60 per day.

• What is the most popular rental car from Avis at Des Moines Airport?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Avis at Des Moines Airport.

• Where can I find Avis car rentals at Des Moines Airport?

  5800 Fleur Drive is the closest Avis rental location to Des Moines Airport. The telephone number for this location is +1 515 256 5623.

• Does Avis offer shuttle or airport pick-up services from Des Moines Airport (DSM)?

  Yes