Reviews for Avis in Grand Rapids
- All reviews 100%
May 22 2017
Misinformed and charges extra
Pros: The car was nice and clean
Cons: The fact that the lady at the counter never mentioned to us that we will be charges extra 750$
Dec 24 2016
Pros: Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.
Aug 1 2016
Pros: Friendly helpful staff, great car
Cons: No complaints
Jul 10 2016
Pros: Car was fine. Clean and in good working order. No complaints.
Cons: Price was high. Turning in car at Dubuque, Iowa airport was difficult. Drop off lot was recently relocated and not enough information given on where the new location was. No signs in parking lot. No one answered any phone calls. Good thing the airport is small - we just went inside and asked Avis clerk. She was a nice person - said lots of people are having trouble finding the new return location. Is it too complicated to put a sign in the parking lot??