Reviews for Avis in Grand Rapids
- All reviews 100%
Jun 4 2017
Cons: I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.
May 22 2017
Misinformed and charges extra
Pros: The car was nice and clean
Cons: The fact that the lady at the counter never mentioned to us that we will be charges extra 750$
Dec 24 2016
Pros: Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.
Aug 1 2016
Pros: Friendly helpful staff, great car
Cons: No complaints