Book Hertz car rentals in Grand Rapids

Pick-up
Noon
Drop-off
Noon
Compare vs. KAYAK all | none

Reviews for Hertz in Grand Rapids

  • All reviews 100%
6.4/10 Good
Based on 8 reviews
  • 5.5
  • 5.5
  • 5.5
  • 5.5

Recent reviews

Most recent
    2.0 Poor
    Intermediate
    Sep 20 2016
    Electronic glitch without potential for resolution
    Pros: I have worked with Kayak before, and had a good experience
    Cons: I booked through Kayak - rerouted to carrentals.com. I checked the date of rental multiple times before paying for the car, because I was traveling to my father's funeral and it was important to get the date correct. Despite checking multiple times, when I got rerouted, the date changed electronically without me changing it. At the point of booking, there was no chance of resolution. Kayak won't resolve because it was rerouted through carrentals.com. Carrentals.com won't resolve because I had a Hertz confirmation, they just told me to go through Hertz. Hertz would not resolve because we prepaid through carrentals.com. So I have had to contest the charge on my credit card because there is no path to resolution. VERY DISAPPOINTING.
    8.0 Good
    Intermediate
    Aug 30 2016
    arrival
    Pros: Price, promptness, friendliness
    Cons: Only issue was when we went to "airport" counter in GRR, they told us the location for pickup was off-site. Did not realize this when booking. However, Hertz paid for the taxi ride to rental site!!
    10.0 Excellent
    Compact
    Apr 11 2016
    Pros: No surprises cost was what I was told
    2.0 Poor
    Intermediate
    Mar 28 2016
    Cons: I called and reserved my car. And they waited till the day of when I tried to pick it up to let me know all the requirements. Since I did not have a major credit card ( my debit card with a 1000$ line of credit was not sufficient) I was unable to rent a car. Not a good thing to find out last minute. And the employees were very unprofessional and very rude. Will not be going back. Ever. All hail enterprise!!!!!

Where can I find Hertz car rentals in Grand Rapids?

5500 44th Street Se Unit 4, Hertz car rentals

Address

5500 44th Street Se Unit 4

Phone

+1 616 233 6353
Hertz
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