Reviews for Hertz in Grand Rapids
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Mar 25 2017
No car available when I arrived
Cons: I arrived later than my pickup time because of flight delays and they didn't have a car for me. So rather than upgrading me they had me wait. I was already late to the funeral I was going to because of my flight delays. They said it was my fault because I didn't arrive at the pickup time I had stated in my reserrvation.
Mar 24 2017
Pros: The car was very nice to drive and dependable. The seats are a little uncomfortable for long drives, not enough support. It was a Volkswagon , Jetta, fun to drive with lots of pickup and go...
Cons: Well, WE did not receive a complete detailed receipt of the transaction. That was our only complaint. . Over Weise we were very happy with the car and ride. The car did feel like it needed a front wheel alignment. too.
Mar 18 2017
Hertz is horrible.
Pros: The location closed 10 minutes before I got there. I called Hertz and they had the same car for me locally but my rate would now double.
Cons: Both Kayak and Hertz were horrible.
Mar 2 2017
Pros: The people at Hertz were great at fixing a problem that Kayak caused.
Cons: The Ford Focus I drove was hard for a person to get into.