Reviews for Budget in Grand Rapids
- All reviews 100%
Sep 12 2016
Cons: Hard to find drop off box for keys at 5 am
Sep 6 2016
Bait and switch rate
Pros: Ease of booking
Cons: Nothing I received or viewed said anything about a mileage charge being added to the price quoted yet I was charged an additional $40 when I returned the car. Budget says this is a Kayak issue. VERY DISAPPOINTED!
Jul 24 2016
Pros: All good and smooth returning the car
Jul 14 2016
Pros: Had nice interface capabilities with our cell phones, once we figured it out.
Cons: Car was not washed, windshield wash reservoir was completely, empty, and the back security panel was broken. And I booked a compact car but got an economy (Ford Fusion). My bad for not realizing it until we were long gone from the rental place.