Reviews for Budget in Grand Rapids
- All reviews 100%
Jun 16 2017
Walked away from their couter (Detroit airport)
Cons: Waited for the shuttle for 45 minutes. When they took me to the counter, there was a line of about 30 people, and there was only one person at the counter. at this point I decided to walked away. I walker over to the Alamo counter and rented a car, no lines, and no wait.
Apr 4 2017
Budget does not stand behind their cars
Cons: I rented luxury vehicle. Power outlets did not work so I could not charge my cell phone. Phone died, which meant no GPS. As a result, I got lost and an 8 hour drive took 12 hours. Budget refused to refund any of the money I paid to rent the luxury vehicle. Will never rent from Budget again!!!
Apr 3 2017
Pros: Vaccum wise the car was clean
Cons: It reeked like cigarertes and was horrible if it was in the sun and windows were up!
Dec 30 2016
Bill not in line with rental agreement/Kayak price
Cons: If Kayak is going to advertise a price for Budget, it should align with the final price. I have sent an email to the Budget service since the final cost was almost 2x what was quoted when I made the reservation on Kayak. I don't have any explanation from Budget yet on why they charged as much as they did - the line rep at GRR did not offer any explanation and the final bill he printed had no detail.