Reviews for Budget in Grand Rapids
- All reviews 100%
Jun 30 2017
Pros: Fast friendly service. Nice vehicle. Very organized.
Jun 27 2017
We didn't go over the car condition
Pros: They offered a larger car-trunk option
Cons: We didn't go over the car condition. They found small dent upon return which did not occur during my trip. Thankfully I got the full insurance package so I just let it be.
Jun 16 2017
Walked away from their couter (Detroit airport)
Cons: Waited for the shuttle for 45 minutes. When they took me to the counter, there was a line of about 30 people, and there was only one person at the counter. at this point I decided to walked away. I walker over to the Alamo counter and rented a car, no lines, and no wait.
Apr 4 2017
Budget does not stand behind their cars
Cons: I rented luxury vehicle. Power outlets did not work so I could not charge my cell phone. Phone died, which meant no GPS. As a result, I got lost and an 8 hour drive took 12 hours. Budget refused to refund any of the money I paid to rent the luxury vehicle. Will never rent from Budget again!!!