Reviews for Enterprise in Grand Rapids
- All reviews 100%
Apr 29 2017
Cons: The agents offered to allow me to drop off the car after hours, but failed to mention that I would be paying for the car until they came back to work and checked the car in. I'm sure that info was somewhere in the contract, but when I asked repeatedly if it was really okay, they should have mentioned the cost. They ended up appearing super helpful, but it ended up costing me a lot of money.
Apr 24 2017
Pros: Every aspect was great.
Cons: While they couldn't know this, I find Chrysler product to be horrible cars. Every year the various worst 10 car lists that come out have at least 4 of them on their lists. If they;s stop carrying them r at least assign them only to people who request one that would be great.
Apr 10 2017
Cons: Not so excited about 2000 miles in the Ford Fusion but the rest of the experience was great!
Apr 9 2017
Pros: Great gas mileage. Nice people to work with. When we told the guy of the couple things that were negative about the vehicle he did offered it take $20 off the bill. That was nice
Cons: Car was to small but only one option when we picked it up. The guy apologized but couldn't upgrade to the next size without charging twice the price. Even though they had plenty of those vehicles on the lot. When we picked up the car it smelled good inside but when the temperature heated up it smelled like cigarette smoke.