Reviews for Enterprise in Grand Rapids
- All reviews 100%
Jul 22 2017
Pros: The staff was really hospitable and friendly. I would go here again.
Jul 3 2017
Cons: Enterprise's policy of not giving you the rental car with a full tank of gas is garbage and a cheap trick for them to make a little extra money. Also, Enterprise's policy of not considering a bank's debit/credit card as a credit card (when every other business in the country is able to process that card as a credit card) is also nonsense.
Jun 18 2017
Not their best deal
Pros: Ease of pick up and drop off.
Cons: Our Hundayi Veloster was as loud as a bus. It had over 32k miles. It was not a fun ride. I know it was a last-minute reservation with a drop off in a different city, but for the same route in the opposite direction a month and a half ago, also from Enterprise, we paid about a half! Not a great deal, but it was the best available.
Apr 29 2017
Cons: The agents offered to allow me to drop off the car after hours, but failed to mention that I would be paying for the car until they came back to work and checked the car in. I'm sure that info was somewhere in the contract, but when I asked repeatedly if it was really okay, they should have mentioned the cost. They ended up appearing super helpful, but it ended up costing me a lot of money.