Reviews for Budget in Fairbanks
- All reviews 100%
May 19 2017
Pros: The customer was great. The car was perfect for what I needed to do in Fairbanks.
Mar 19 2017
All seasons tries
Cons: I don't know why they equip us all seasons tires even in a place like Alaska.
Mar 17 2017
Pros: Very friendly. Easy to find car. Worked well. Nice car. Heated seats in Fairbanks is a plus.
Feb 12 2017
Pros: The van was as expected, clean, and performed well.
Cons: The crummy attitide of the staff. I showed up a couple hours after my scheduled pick up time and he lectured me on how bad that was and how I forfeited my reservation after one hour but he would do me a big favor and find me another van. I've rented dozens (hundreds?) of vehicles and never had anyone berate me like that and, the worst part, he never bothered to ask why I was delayed. Then he wanted me to initial the damages without looking at the van and was mad that I was going to walk out to the lot and then come back which he said was a waste of our time. Glad I did, as I found an additional scratch and the tow hitch bent. When I came back in he said only scratches larger than a golfball, to which I replied it was larger than a half-dollar and he just shrugged and said nothing more about the scratch or the bent hitch. I would not rent from Budget in Anchorage again.