Reviews for Enterprise in Fairbanks
- All reviews 100%
Jun 5 2017
Easy access to z good ride
Pros: Airport location is easy to use. The Honda Tucson was just right for our day trips. Easy return. Good value.
May 26 2017
Pros: Great customer service. Clean cars
May 19 2017
The counter closes at midnight!
Pros: Arrived late to find the counter closed. There was a 4 people who had paid for the rental through a third party and had no way to pick up the car. The employees at the other car rental agency's informed us this happens every night. Had to rent a car from another company. I am letting my place of employment work out the issue with paying for a car that was not available for pick up. They knew the plane was late the counter is located in a small airport with two baggage claims. The ticket counter is located by the baggage claim. Someone could have waited the 15 extra minutes to help costumers who had pre paid for a car.
Sep 10 2016
Pros: Very friendly, helpful service!
Cons: There was confusion about how to pick up the car from Fairbanks airport (Enterprise doesn't have a desk at the airport yet), but it sounds like that will be changed soon.