Guest Reviews
Overall Rating
7.4
Good
Based on 4,447 reviews
Cleanliness
7.4
Comfort
7.4
Pickup/Dropoff
6.7
Value for money
7.0
Budget car rental prices in Hanover
| Intermediate | $33/day | |
| Standard | $34/day | |
| Full-size | $34/day | |
| Van | $226/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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9.6
Pros: The woman that we rented the car from was wonderful - really kind and helpful and the drop off experience was really easy and convenient.
review from
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9.6
Pros: The car was great and the dropoff guy was very nice and it (dropoff) was very convenient
Cons: The wait at the counter was over 15 minutes during pickup. And only 2 people were in front of me! I know that there is little Budget could do but the rental car terminal is a Loooooong way away from the airport. It is painful to ride so far while standing up because the bus driver hits the brakes...
review from
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3.6
Cons: Slow service at the counter. The car I rented had a jar of salsa, a box of candies and the previous renters contract in it, and the gas tank wasn’t completely full when I picked it up. Also, the car smelled weird inside.
review from
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2.0
Pros: Pick up was good. Drop off is the problem I was charged $5 for a gal of gas I had just filled the tank and had receipt in hand told the check in agent I had just filled tank I was never informed of the add on There is no ethical way for Budget to automatically increase the billing outright fraud
Cons: Am curious if this facility is unique in its fraudulent practice or if Budget condones it to increase profitability. Would rather change the daily rate for transparency
review from
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2.0
Pros: The price was good
Cons: Budget rental facility was not properly equipped to handle the volume of customers.
review from
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10.0
Pros: Staff took the time to explain all the details
Cons: It went perfectly for me
review from
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2.0
Cons: The agent first offered me a pickup truck and a mini van when I had reserved an economy car- not wanting to pay extra for gas I refused them. He finally found an economy car ( the whole experience took what seemed like a long time) The car was extremely dirty and smelled of smoke. horrible!
review from
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7.6
Pros: Drop off process was conveinant. Nice to have shuttle service
Cons: The person at drop off wasnt very friendly.
review from
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6.0
Pros: Car (when I FINALLY got it after a 55 minute wait in line during which 2 people went on break) was very nice
Cons: More people at the counter during peak travel hours. Will never rent from them again despite their low prices.
review from
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7.6
Pros: Drop off staff was awesome. Pick up wait line was very long and they added charges that I declined. I had to contact pickup location to correct.
Cons: Have the bill not incorrect.
review from
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8.0
Pros: The pickup occurred late at night. Only one of the people knew their job well. The process was slow.
review from
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2.0
Save your money, Pick a different rental car company
Pros: The car was moderately clean.
Cons: Budget says their agents greet you with a smile. I didn’t know a scowl and smile were the same thing. Also if you want to speak to a manager, you have to go to the Avis desk.
review from
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9.6
Pros: The woman that we rented the car from was wonderful - really kind and helpful and the drop off experience was really easy and convenient.
review from
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9.6
Pros: The car was great and the dropoff guy was very nice and it (dropoff) was very convenient
Cons: The wait at the counter was over 15 minutes during pickup. And only 2 people were in front of me! I know that there is little Budget could do but the rental car terminal is a Loooooong way away from the airport. It is painful to ride so far while standing up because the bus driver hits the brakes...
review from
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10.0
Pros: Staff took the time to explain all the details
Cons: It went perfectly for me
review from
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7.6
Pros: Drop off process was conveinant. Nice to have shuttle service
Cons: The person at drop off wasnt very friendly.
review from
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7.6
Pros: Drop off staff was awesome. Pick up wait line was very long and they added charges that I declined. I had to contact pickup location to correct.
Cons: Have the bill not incorrect.
review from
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8.0
Pros: The pickup occurred late at night. Only one of the people knew their job well. The process was slow.
review from
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3.6
Cons: Slow service at the counter. The car I rented had a jar of salsa, a box of candies and the previous renters contract in it, and the gas tank wasn’t completely full when I picked it up. Also, the car smelled weird inside.
review from
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2.0
Pros: Pick up was good. Drop off is the problem I was charged $5 for a gal of gas I had just filled the tank and had receipt in hand told the check in agent I had just filled tank I was never informed of the add on There is no ethical way for Budget to automatically increase the billing outright fraud
Cons: Am curious if this facility is unique in its fraudulent practice or if Budget condones it to increase profitability. Would rather change the daily rate for transparency
review from
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2.0
Pros: The price was good
Cons: Budget rental facility was not properly equipped to handle the volume of customers.
review from
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2.0
Cons: The agent first offered me a pickup truck and a mini van when I had reserved an economy car- not wanting to pay extra for gas I refused them. He finally found an economy car ( the whole experience took what seemed like a long time) The car was extremely dirty and smelled of smoke. horrible!
review from
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6.0
Pros: Car (when I FINALLY got it after a 55 minute wait in line during which 2 people went on break) was very nice
Cons: More people at the counter during peak travel hours. Will never rent from them again despite their low prices.
review from
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2.0
Save your money, Pick a different rental car company
Pros: The car was moderately clean.
Cons: Budget says their agents greet you with a smile. I didn’t know a scowl and smile were the same thing. Also if you want to speak to a manager, you have to go to the Avis desk.
review from
Where can I find Budget car rentals in Hanover?
7434 New Ridge Road, Budget car rentals
Address
7434 New Ridge RoadPhone
+1 410 691 2913Top Tips For Renting a Car from Budget in Hanover
- Standard rental cars from Budget in Hanover are around 61% cheaper than other car types, on average
FAQs About Renting a Car From Budget in Hanover
What is the most popular rental car from Budget in Hanover?
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Budget in Hanover.
How many car rental locations does Budget have in Hanover?
Budget has 1 rental location in Hanover. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Dulles Intl Airport (IAD)?
No (According to our data)
Does Budget offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Budget have a car rental location at the airport: Reagan-National Airport (DCA)?
No (According to our data)
Does Budget offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes