Reviews for Budget in Keflavik
- All reviews 100%
Mar 25 2017
They did not have the car we booked
Pros: We had paid for a 7- passenger SUV but they did not have it- we ended up with a 5-passsnger Toyota Land. It was a pretty expensive rental!
Cons: That they did not have a 7 passenger that we had booked and paid for. They won't offer us a refund for the difference.
Mar 23 2017
Pros: Got exactly what I signed up for. No surprises.
Cons: LONG line at the airport. After an 8.5 hour flight, standing in line for another 30-40 mins was not fun.
Mar 16 2017
Cons: The prices where more than I would have liked. I know that rental rates are going up, but it would be nice to be able to rent an economy car for $30.00 or so a day. Some times I would like to rent a GPS, but if I have to pay $40 or more a day then I just don't want to spend more on extras such as having a second driver.
Mar 6 2017
Deceptive pricing quote
Pros: Staff was friendly and very apologetic when we arrived and the computers were down.
Cons: I was quoted $256 for a car rental in Iceland... and somehow walked away paying $706. After taxes and insurance was added on the price of my car rental more than doubled. I indicated that I wanted insurance when I made the reservation, but you never included in the quote. Neither was tax. I've rented cars many times before with other companies and have always known what I was paying in advance... you guys hide the cost to make your prices look more desirable. Additionally the computers were down when we went to pick up our car so this further added to the confusion of what we were paying for. We were also given the keys to a car that was buried under a foot of snow that we had to clear off ourselves in the pitch dark. Based off this experience I won't be renting from Budget again.