Book Budget car rentals at Memphis Airport

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2

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car was cleanget the car

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2.0

No car available when I arrivedReviewed Aug 12 2022

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8.0

Great car at a decent price especially compared to Hertz or Avis.Reviewed Feb 14 2022

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8.0

Little more enthusiasm from the staffs with customers will make the rental experience better.Reviewed Jan 6 2022

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10.0

Fred at the Budget Rental car was awesome. Excellent customer service, friendliness, new his products available, helped with kid seats, everything. I will use Kayak again because of Fred at the Budget office at Memphis Airport. Thank you, Will KobergReviewed Oct 13 2021

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5.9

When I arrived, one person was available to assist. She instructed me to wait for someone else. Then she asked for my drivers license and started the process. She kept her window closed, requiring me to speak from an open window at the other end of the booth. When the second attendant appeared, I moved down and spoke through the glass that she opened briefly. Next, I was ask to quickly fill out documents and handed the keys and my receipt. I located the car and noted scratches on it. To avoid responsibility, I ask for a pre- inspection document noting the damage. She said that she forgot to tell me I could address that with the attendant on the way out. In sum, the communication was not acceptable. When I returned the car, there were at least 20 parked in front of my car. There was no attendant to check me in, provide a post inspection clearance, and confirm the car had a full tank of gas. Somewhere signs posted to leave the keys in the car, but I did not see one when I drove in. So, I walked to the booth and waited in line for at least 10-15 minutes to inquire about the return protocol, but I had to wait as the attendant had to let two people out with rental cars. She then told me I had to leave keys and that the vehicle would be checked in later. This disconcerting given the liability you assume in renting a car. So in sum, this was a mediocre experience at best. This location needs more people with communication skills who prioritize customer service.Reviewed Sep 20 2021

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1.9

Pickup up was slow, vehicle wasn’t ready 1st vehicle given window cracked and huge nail in vehicle so they filled the air up to the max returned, 2nd vehicle no oil change returned, 3rd vehicle manger stated that due to their fault and additional discount was added and I still had to pay over a $100 just in airport fees that weren’t included in my rental. Never using this service again.Reviewed Aug 2 2021

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4.0

Cons:Give traveling business folks options to adjust their drop off locations during emergencies when they need to modify reservations. It is ridiculous this can’t be done when most of your customers are business people during the week. I won’t be returning.Reviewed Jun 13 2021

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4.0

Pros:Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons:It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.Reviewed Apr 7 2021

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9.6

Pros:The car was nice in every categoryCons:Not muchReviewed Jul 20 2020

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8.0

Pros:Free upgradeCons:Cleanliness of vehicles and line wait timeReviewed May 28 2020

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2.8

Cons:Do not rent with Budget. They ruined our trip. They did not have the size car that we reserved. They did not call us to say they did not have it. We were uncomfortable in the car they gave us.Reviewed Dec 29 2019

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2.0

Pros:NothingCons:Closed an hour early left me with no vehicle. The following morning stated they have no cars including the one i reserved anywhere in Memphis and that was it. No help to get a different vehicle. I ending up getting the same class vehicle for about the same price on the same day via Alamo. My company will never use Budget again.Reviewed Oct 25 2019

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• 6.8 /10Enterprise Rent-A-Car Car Rentals at MEM
• 5.8 /10Avis Car Rentals at MEM
• 10 /10National Car Rentals at MEM
• 5.5 /10Payless Car Rentals at MEM
• 5.1 /10Dollar Car Rentals at MEM
• 5.4 /10Hertz Car Rentals at MEM
• 4.1 /10Thrifty Car Rentals at MEM
• 7.0 /10Alamo Car Rentals at MEM

• How much does it cost to rent a car from Budget at Memphis Airport?

  On average a rental car from Budget at Memphis Airport costs $72 per day.

• What is the most popular rental car from Budget at Memphis Airport?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Budget at Memphis Airport.

• Where can I find Budget car rentals at Memphis Airport?

  2491 Winchester Rd Suite #104 is the closest Budget rental location to Memphis Airport. The telephone number for this location is +1 901 332 2222.

• Does Budget offer shuttle or airport pick-up services from Memphis Airport (MEM)?

  Yes