Find reviews that mention:
10.0
The staff were very friendly and professional. The vehicle was clean and ready to go when I arrived.Reviewed Feb 27 2023
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1.9
My flight was delayed and the counter closes at 11. I was stranded at the airport at 1 am. The phone representative for enterprise thought it was funny. He laughed out loud at my situation.Reviewed Oct 18 2021
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8.0
Cons:It went good. No hassle!Reviewed Jun 8 2021
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6.0
Pros:Nothing, was unable to use EnterpriseCons:I booked reservation for 9pm. My flight was delayed 1.25h and when I arrived in Memphis, the Enterprise desk was closed. There was no warning or anything about it closing at 10p on the website or anything and at the desk no instructions on how to go about getting my rental from another desk. Had to walk around for an hour finding another rental place. At least 4 other parties were left stranded without rentals at 10p on a Thursday night.Reviewed Jun 7 2021
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10.0
Pros:Staff was friendly even though he was super busy. Car was clean and nice- almost new. Check car back in was very easy and fastCons:Has to wait a little longer to get the rental once I arrived but not unreasonable long I guessReviewed Jan 3 2021
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10.0
Pros:Blake was awesome!Cons:nothing, it was greatReviewed Dec 7 2020
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6.8
Pros:Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???Cons:Less loaded firearms.Reviewed Oct 23 2020
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10.0
Pros:Drop off was extremely easy.Cons:The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.Reviewed Oct 9 2020
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6.0
Cons:Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....Reviewed Oct 6 2020
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4.8
Pros:Nice carCons:Key fob battery was low. Coolant was low. Tires needed balanced - the car vibrated at highway speed.Reviewed Sep 28 2020
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2.0
Cons:They could not provide a car at the airport location, because I wouldn’t put it on my credit card. They sent back to other locations within the city where debit cards are allowed. The problem they were all booked and airport location couldn’t or wouldn’t transfer the reservation. Not using them again!!!Reviewed Jun 24 2020
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5.6
Pros:Staff was friendlyCons:I said I was going to bring to car back at 9pm they said I was four hours late but I wasn’t I brought the car back at 6:30 but I told them drop off time was at 9 pmReviewed Jun 9 2020
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