Reviews for Budget in Milwaukee
- All reviews 100%
Based on 78 reviews
Sep 12 2017
Check out line
Cons: Such a long wait, I went to another car rental service and paid more than double to be able to get a car within an hour
Aug 30 2017
Cons: Pick-up at the Milwaukee airport was abysmal! Waited in line for more than 45 minutes before I got to the counter. When I finally got to the counter, the agent immediately excused himself to go to the bathroom. Nobody replaced him. Needless to say, next time I will go elsewhere.
Aug 15 2017
Long line to pickup cat in Milwuakee
Pros: The car was great, and the price too.
Cons: I had to wait 40 minutes in line to pickup the car. There were only 2 Budget employees at two terminals. The line for Budget was VERY LONG and VERY SLOW.
Aug 7 2017
Pros: People just cared about my experience.
Cons: Not a thing
Jul 30 2017
Pros: Easy check in/out. Great mileage, 4 doors.
Cons: A light weight Japanese car. Nasty ride, barely sufficient air conditioning in Wisconsin, even. Underpowered.
Jun 6 2017
Pros: I was impressed with budget rental car service. Kayak not so much. The only reason that there is 1 star for budget car rental is because kayak did not ask for a rating about their service but the service of budget car rental. Kayak 1 star budget car rental 5 stars.
Cons: I was given a rental reservation for a compact car even though the budget car rental shop did not have any compact cars in stock. I was pleased with the budget rental center because they worked with me. But not pleased that kayak gave me confirmation and estimated price of a rental car that wasn't availible. I took a 30 minute cab ride in an unfamiliar city to the car rental to pick up my reservation and they didn't have any in stock. What would I have had to do if the rental company wanted to charge me more or regular price for an upgrade? The only reason I used kayak was for the cheaper rate and as for my first experience with kayak I was not impresed. Kayak 1 star budget car rental 5 stat overall.
May 16 2017
cannot be early
Cons: I made a reservation for noon and I was 45 minutes early and they would give me car but charge me $24 extra. They would not be flexible because it was made thru kayak
May 1 2017
Poor Staffing Levels
Cons: waited 20 minutes in Fast Break line b4 getting cab
Apr 26 2017
Budget did not detail the car
Pros: The car ran well. Pick up and drop off was quick.
Cons: The car REEKED of cigarette smoke. They must have sprayed an air freshener right before we got in because by the time we got out of town the smell of smoke overtook the car. Had to drive the whole time with the windows down. If it weren't for the fact that it would have taken too much time to turn around and get a different car, I would have. It was so bad. When I droppped it off they were kind of matter-of-fact about it. I was supposed to get an email with a coupon from the manager and still haven't received anything. Not happy
Apr 25 2017
Pros: The value was great.
Cons: The desk was a nightmare
Apr 16 2017
Pros: Low price
Cons: Car smelled like smoke and did not look like it was cleaned at all. Had to clean myself so my hands would not stick to the steering wheel. Pick up took a long time.
Apr 14 2017
Pros: The rental vehicle was clean and was a newer model. The rental process was fast and efficient.
Mar 11 2017
Pros: It was easy to pick up and drop off
Cons: I think I drove home without my lights on. The cars should have a simple handout for commonly used things on the car
Jan 24 2017
Cons: We returned the car early in the morning, so there weren't employees checking cars in. The rate changed and it took a week to resolve.
Jan 23 2017
Pros: It was nice the rental counter was near baggage claim and the agents were friendly.
Cons: About five minutes into my drive I realized this car was not a good choice for winter in Milwaukee. The windshield defrost did not work well and the side windows were permanently fogged over. The car was dirty when I picked it up and I had to go to a gas station to wash the windows. The inside smelled. I had to walk a ways away from the checkin location to get the car and there was no agent at the exit to ask if I was satisfied before I drove away.
Dec 14 2016
Cons: I never made it to Milwaukee, I went with another car company, one that wouldn't call me a liar and try to exploit the situation.
Oct 29 2016
Pros: Last minute decision to upgrade was handled efficiently. Great car. Glad I choose budget and thank you kayak. My go to app
Oct 11 2016
Pros: Easy pick up and drop off
Cons: I reserved a full size Lincoln. When i got to counter I was told that my reservation was given away. I had to take a mustang to fit 5 large men for a tailgate party I will never use ur services again
Aug 30 2016
Milwaukee Airport Budget Employees
Pros: The employees were very friendly! Quick, efficient & thorough, and funny to boot! Pick up / Drop off couldn't have been easier. And the car was dope, Ford Fusion.
Aug 30 2016
Pros: On Thurs. Aug. 26, 2016 I picked up a Ford Fiesta from Milwaukee airport. The car ran fine until the next day when the rough roads around the city caused shaking in the front left tire. I inspected the tire and it looked fine, though still shook after I returned to the road. I called the nearest Budget Rental and asked if I could exchange the car? The Sheboygan office gave me a new rental, no extra charge. I appreciate their help and great efficiency in replacing my rental vehicle.
Aug 12 2016
Pros: Fast return, friendly staff, easy to find car return location, gave me a ride to terminal.
Cons: No cons on the return end.
Jun 27 2016
Pros: The customer service was outstanding
Cons: The customer service line was long
May 2 2016
Pros: Cleanliness and the choice of cars was awesome! Very friendly service during pick up!
Cons: Very confusing on how to return the truck and the staff was very rude! I won't refer my friends to Budget at all.
Apr 19 2016
Pros: RAV4 was an excellent choice & came a a great rate - had bluetooth audio and EcoMode to sip gas.
Cons: As with all rental car companies, they try to upsell the non-essentials, so that's annoying
Jan 29 2016
Worst rental experience ever
Cons: Waited 49 minutes and they stil had no car. Was late to my destination and they were rude and unhelpful. All this with a sign on the counter saying "cars available". I will never use them again
Dec 10 2015
Pros: friendly helpful staff, exceptional actually
Nov 30 2015
Pros: Quickly processed return.
Cons: A little confusion as to where the car was to be dropped off once I entered the parking garage. Signage needs a little improvement.
Nov 30 2015
Cons: Stayed one extra day and was charged full rate for the entire trip. Ridiculous.
Nov 29 2015
Pros: Dropping off the car was fast.
Cons: Picking up the car was slow.
Nov 23 2015
Cons: They did not have the size car I reserved and offered me a smaller car for no less money. I ended up in a mini-van....yuck!!!
Oct 21 2015
"Fuel Service" Fee is Extortion
Cons: Their "Fuel Service" fee is extortion. It doesn't show up in the quote but you have to pay it to rent the car. I'll never rent from Budget again.