Reviews for Thrifty in Milwaukee
- All reviews 100%
Sep 19 2017
Very Poor Customer service
Pros: The car
Cons: The desk clerk, the shift supervisor, the parking lot attendant. Desk Clerk spoke very bad broken english Shift supervisor sat right there and watched me suffer understanding the clerk, with out assisting. Parking Lot attendant had the audacity to approach our car and ask if we were stupid, instead of asking if she can help. I will never rent from Dollar/Thrifty again
Sep 5 2017
Pros: It was located right next to National/Alamo car rental. They were able to help me out. I was happy to pay the $75 premium just to get away from Thrifty.
Cons: I waited an hour in line and they didn't even have a car ready for me. I lost $27 on the 3rd party insurance. I lost an hour of my life after 3 hours worth of delays on my flight. I missed the rehearsal dinner I was supposed to speak at. PS- A married cpl with a toddler had been waiting nearby. The gentleman repeatedly checked in for their car when I was waiting in line. They had been waiting 1-2 hrs for a mini van they had reserved weeks prior. I almost felt bad for the employees behind the counter. Totally mismanaged.
Aug 28 2017
Lied about price
Pros: The Dodge Journey was fine as an automobile
Cons: The price advertised for the rental was $20 on kayak's site. Thrifty charged $40 per day for the rental, double the advertised price. Picked up at General Mitchell Airport in Milwaukee. Refused to honor internet price. I'll spread the word...
Aug 27 2017
Understaffed at MKE
Pros: The car was clean, fuel efficient and reasonably priced.
Cons: Thrifty is seriously understaffed in the parking garage at MKE. The front counter staff were friendly and helpful, but my car wasn't ready when I checked in and they had to wait for someone from the garage to eventually bring up a set of keys. Then when I returned the car there was one poor woman working alone in the garage to check everyone in and the lot was so full of returned cars there was no room for me to park. She was frantically running around trying to direct people, get them signed out, and move cars. It took me a half hour to get the car dropped off.