Reviews for Budget in Ontario
- All reviews 100%
Oct 24 2016
Pros: The people working there were very nice.
Cons: The car smelt like someone had smoked in it before.
Oct 19 2016
Why the up-sell?
Pros: Great car for a good price and it was basically clean but did have a strange interior odor. John, at the car check in, was especially helpful in getting my paperwork from the counter since I was in a hurry to get on the shuttle and was on a knee scooter due to a leg injury.
Cons: Why the wasted time and energy on trying to always up-sell at the counter? A supposed 'sale' to increase the size one classification yet increased the total cost of the rental by 30%. Then insurance and 'full tank of gas' are bogus sales points and must bring a high commission to the counter employees. Sometimes it makes me feel like I'm at a timeshare presentation!
Oct 11 2016
Pros: Nothing except the car
Cons: They did not honor my price, saying I went to wrong place. They then tripled the price. I own a business and would never do that to a customer. Borders on criminal. Will never use Budget again. Wait at desk was 45 minutes. Car not ready for 30 minutes. Very poor service.
Jul 12 2016
Cons: I ordered a car- I was given a choice of a Prius- which I am not familiar with. or a truck The people were nice but I am sure I got short changed Because I was on a discount..