Reviews for Hertz in Raleigh
- All reviews 100%
Nov 29 2016
Pros: Ease of booking and price.
Cons: It was difficult to determine the interior size of the vehicle when booking. The Jeep Compass was too small for 4 adults and a car seat, so we had to upgrade to a larger vehicle to drive home, and incur additional costs.
Nov 12 2016
Wouldn't let me cancel the rental
Pros: Hertz wouldn't let me cancel my car reservation even though my trip was cancelled two weeks before going. Not the service I'm used to.
Cons: I had to cancel my trip but still got to pay for the rental car. Seems dishonest to me.
Nov 7 2016
My First Experience
Pros: This was my first experience for renting a car. People were helpful and very friendly. They offered to go get the car and I said no. Drove nice.
Cons: They never went over the car with me. It wasn't the cleanest. Inside was okay except the armrest looked dirty. The outside had marks on it near the trunk.
Nov 1 2016
Cons: Did not have the vehicle that I had reserved . Reservation was for a minivan, but ended up in a big SUV. Third row seats very small and uncomfortable.