Reviews for Budget in San Antonio
- All reviews 100%
Mar 4 2017
Driver seat too close to steering wheel
Pros: All else was ok
Feb 25 2017
Pros: Staff was helpful
Jan 31 2017
I'll never rent from Budget again
Cons: I made the reservation weeks in advance. I called two days before to be sure the car would not smell like air freshener because my passenger is very allergic to that, and when I finally was able to speak to a human being he said we don't take special requests, you get what you get. When I arrived at the rental lot at 11:00PM there was no car due to a mix-up in the reservation, only 15-passenger vans, and the two guys at the desk were no help at all, couldn't care less. I had to take the shuttle back to the airport, take a taxi to my destination, and rent a car locally the next day (NOT from Budget).
Jan 19 2017
Cons: Location picked was not the one I anticipated and was closed when I wanted to get car. Had to call next day and have reservation reassigned to airport location(additional airport fee) but convenient. Extra charges kill you.