Reviews for Budget in San Antonio
- All reviews 100%
Sep 12 2016
Car was what we were expecting
Pros: Quick easy in and out friendly staff
Cons: Car needed maintenance
Sep 5 2016
Pros: Good shuttle service from airport to location. But that's it.
Cons: We rented two cars and the moment I made changes on one of the rentals the price went up though we made reservations months ago. Also, no one could help ar the location I had to call the main office to get help. I took my business elsewhere. The one car we did rent was very dirty at pickup.
Aug 15 2016
No early morning help
Pros: Pick up was fine
Cons: After being assured the return would be open for my early morning flight, I arrived at the airport but was unable to locate the Budget lot. After many attempts to to get a Budget person to answer their phone, I had to leave the car near the terminal in order to make my flight. Budget personnel did not listen to my voicemails and the car was towed. I have major charges to my credit card from Budget, but have received no invoice statement or return calls (I've left 4 messages) from the Budget service manager.
Aug 12 2016
Pros: Nice ride. The location I picked up the car has new cars/suvs. I pack my car for free