Reviews for Budget in Savannah
- All reviews 100%
Apr 28 2017
The pickup was horrible
Pros: I upgraded for a bit more and the car was nice and it was as a great price
Cons: I waited for 25 minutes in line and after 10 minutes with the agent she walked away and out of the terminal without a word. Another 15 minutes later I was told a car would be ready in 30 minutes. So over 1 1/2 hours after my reservation time. At that time I asked what cars were available and were told I could upgrade to an SUV for more $ with no compensation given. Had the first agent told me that I would have just done that an hour before. There were at least 20 people in line behind us at that point. They said they had nothing below an SUV and were cleaning and gassing the cars as they came in. I'd never experienced anything like that, and hopefully never will again. That was awful customer service.
Apr 24 2017
Great value on Budget SUV rental for 10 days
Pros: It was very clean and ready when I got there. The price was right.
Cons: Trunk space was not impressive.
Apr 23 2017
Strong smell in car...
Pros: Easy to rent through website. Front desk attendants were both very quick. No waiting at all.
Cons: There was a very strong smell in the car, which included a hint a cigarette smoke. Drove car for a week and the smell was just as strong when we dropped off.
Apr 22 2017
Pros: On site pick up and drop off. Helpful staff
Cons: Long lines and not enough staff at pick up.Also discrepancy with mileage at drop off put me back in line at drop off too .