Reviews for Budget in Tulsa
- All reviews 100%
Oct 16 2016
Pros: When I picked up the car I asked for the $39 insurance to be added to my bill. I was asked to sign in three places but not explained what each place was. Shame on me for not looking closely and trusting the agent at the counter. He added the $89 insurance instead. What should have been a $90 bill ended up costing me $203. I called corporate to complain and get a refund and even had a witness but they will do nothing. Now about the car. It was decent but three different times the ABS light and some other light came on. If you call the emergency number for budget you get eternal hold. So I wasn't sure if I was driving in a safe car. Overall the car was new and clean but the money thing and the dishonesty of the agent and the unwillingness of corporate to change it has made it so I will never use budget again.
Oct 11 2016
Great Van! / Computers were down, so checkout was
Pros: Van was an excellent vehicle! It was perfect for our needs of moving a few items plus two people across country. Good pickup. WAY better than a moving truck, for example!
Cons: Computers were down, and the guy didn't know what to do-- we had to ASK for manual, which we thought of after him promising they would be up in 20, and this was 30 later! Then he thought he couldn't add additional driver, until we recommended that manual form. Finally, an hour later, we got out of there.
Jun 9 2016
Car type not available that we ordered
Cons: We ordered a specific size vehicle at least a month before pick-up. When we got there, the vehicle was not available and they needed to search for one so we conveniently had to be "upgraded" for $30 additional dollars per day to the vehicle we had. No instructions on car features - just given the keys and allowed to leave.
Apr 30 2016
Pros: Best price available and ease of transaction.
Cons: Windshield crack thanks toTulsa tornado time!