Cutler Bay Car Rentals

Cons: They put a very attractive price but didn't mention that you had to pick up.the car at miami downtown vs airport. Ridiculous

Cons: That they give me a rental which check engine light was on and the brakes was slipping. The rental company was located 45 min away from my hotel so it was a big inconvience to return it.

Cons: Car needed oil change and had to wait 3 hours to get car. Rented a med size SUV and even though there were other SUV on lot, manager wouldn't give us another because claimed it was another class level. Horrific manager. I tried to file complaints, they said would call back but the company never did. DO NOT RENT WITH HERTZ!!

Cons: I waited to be assited even thou i had a reservation for a determinated time

Cons: Front desk not help at all.horrible service

Cons: Ordered vehicle for 24 hours for Miami Airport. At the airport I was advised rental was offsite - 17 miles, one hour and $69 taxi ride away! At offsite location no cars were available. To be able to return vehicle to the airport, and avoid returning to the offsite location, with another extra 2 hours of travel and another $69 taxi ride, I had to create a new reservation which cost $107.03. By this time it was too late to cancel the original reservation, which was PrePaid! I ended up paying the original prepaid reservation of $22.20, a taxi of $69, and the new reservation - total $200 for something that should have cost under $30.

Cons: Hate it

Cons: I was told there would be no more charges when I booked it then at airport when I picked up car $80.00 plus was charged to me but never told at the desk. The gentleman who waited on me was not helpful but interested in everything else around him but my transaction.

Cons: They are not smart enough to to know that if heavily booked at the airport location to transfer cars from their remote locations to cover that demand. They could have rented at least 15-20 more cars. bad management.