Pick-up location | Cutler Bay |
---|---|
Car types | Compact, Convertible, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Minivan, Passenger van, Pickup truck, Standard, Standard SUV |
Rental locations | 2 |
Popular agencies | Avis, Budget |
Economy | $37/day |
Compact | $36/day |
Intermediate | $37/day |
Standard | $39/day |
Full-size | $38/day |
Minivan | $52/day |
Passenger van | $99/day |
Luxury | $48/day |
Convertible | $51/day |
Pickup truck | $51/day |
Intermediate SUV | $41/day |
Standard SUV | $43/day |
Hertz
4.6
Okay
28 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
4.0
Value for money
6.0
3 locations in Cutler Bay
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Reviews
4.0 Okay
Dec 2021
6.0 Good
Nov 2021
7.2 Good
Mar 2019
Cons:
The location should open earlier on a Saturday as Sunday it’s closed. The place was understaffed so it took awhile. Agent tried though!10.0 Excellent
Aug 2018
Pros:
Renting from Hertz at the Miami airport was very easy and stress free. Our group rentebted two cars for a week. We drove down to the Florida Keys, and zero issues or concerns with the rentals. Price was as quoted. Cars were clean.Cons:
Be sure to plan for time to get to the rental car center at the Miami airport. Have to take a train and walk a bit.7.2 Good
Apr 2018
Pros:
The location of the officeCons:
The car was too small for the occasion i was attending and needed a full size car which i paid for4.4 Okay
Oct 2017
Pros:
Clean carCons:
Hidden fees! I selected same pickup and dropoff location through Kayak, and when I returned the car, I got another charge for airport dropoff....why wasn't this fee made clear from the beginning? And another $20 custom fee... what does that even mean? Reading the other reviews, I can see many people have had the same experience. From now on, when renting a car from Hertz, never be fooled by the lowest price you see online. By the time you return the car, it'll double......Budget
4.0
Okay
6 reviewsCleanliness
5.0
Comfort
2.0
Pick-up/Drop-off
5.0
Value for money
2.0
2 locations in Cutler Bay
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Reviews
2.0 Mediocre
Sep 2017
Cons:
I made a reservation online and when I called to let them know I was on my way then they had given my vehicle to someone else and had nothing left for me. So making the reservationwas a waste of time. Also the guy who answered at the CUTLER BAY 9828 SW 184TH STREET in the MIAMI location was very very rude, unprofessional and kept talking over me saying "call corporate. Call corporate. I already told you, call corporate" Never again. Really Bad experience2.0 Mediocre
May 2022
6.0 Good
Mar 2022
2.0 Mediocre
Sep 2017
Cons:
I made a reservation online and when I called to let them know I was on my way then they had given my vehicle to someone else and had nothing left for me. So making the reservationwas a waste of time. Also the guy who answered at the CUTLER BAY 9828 SW 184TH STREET in the MIAMI location was very very rude, unprofessional and kept talking over me saying "call corporate. Call corporate. I already told you, call corporate" Never again. Really Bad experienceAvis
2.0
Mediocre
4 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Cutler Bay
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Reviews
3.2 Mediocre
May 2018
Cons:
Customer Service Rep in the counter tried to up sell insurance. But he was using fraudulent techniques. He indicated a rate of $7 per day but the documentation he wanted to sign indicated $14.50 per day. I understand the profit nature of the business but that is not the ethical way to conduct business.10.0 Excellent
Feb 2017
Pros:
Price was one quarter of the competition for a rental in Miami returning in Oklahoma City.3.2 Mediocre
May 2018
Cons:
Customer Service Rep in the counter tried to up sell insurance. But he was using fraudulent techniques. He indicated a rate of $7 per day but the documentation he wanted to sign indicated $14.50 per day. I understand the profit nature of the business but that is not the ethical way to conduct business.10.0 Excellent
Feb 2017
Pros:
Price was one quarter of the competition for a rental in Miami returning in Oklahoma City.Enterprise
1.9
Horrible
8 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
1.9
Value for money
1.9
3 locations in Cutler Bay
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Reviews
10.0 Excellent
Feb 2020
Pros:
This is the BEST ENTERPRISE and car rental in Miami !!!! I have tried four or five. They are so Efficient and have the Best Prices (of any Enterprise) and the Best Service!!!! Connor and Jonathan (and all staff)treated me like they cared. Definitely NOT A RIP-OFF car rental like Sixt (criminals) which LIE and charge for problems that were never there AFTER you turn the car in!! I always go out of my way to use the PERRINE ENTERPRISE !!! don't forget 3mi. FREE Pick-up and return!!!Cons:
Absolutely nothing could have been better ...they went out of their way to find a car that was good for me. And compare prices they are the best even with other Enterprise offices!10.0 Excellent
Apr 2017
Pros:
Customer service was excellent and quick. The staff was very proffesional and helpful.10.0 Excellent
Jan 2017
Pros:
Excellent service!2.0 Mediocre
Oct 2016
Cons:
They are not smart enough to to know that if heavily booked at the airport location to transfer cars from their remote locations to cover that demand. They could have rented at least 15-20 more cars. bad management.1.9 Horrible
Jul 2021
10.0 Excellent
Feb 2020
Pros:
This is the BEST ENTERPRISE and car rental in Miami !!!! I have tried four or five. They are so Efficient and have the Best Prices (of any Enterprise) and the Best Service!!!! Connor and Jonathan (and all staff)treated me like they cared. Definitely NOT A RIP-OFF car rental like Sixt (criminals) which LIE and charge for problems that were never there AFTER you turn the car in!! I always go out of my way to use the PERRINE ENTERPRISE !!! don't forget 3mi. FREE Pick-up and return!!!Cons:
Absolutely nothing could have been better ...they went out of their way to find a car that was good for me. And compare prices they are the best even with other Enterprise offices!10.0 Excellent
Apr 2017
Pros:
Customer service was excellent and quick. The staff was very proffesional and helpful.10.0 Excellent
Jan 2017
Pros:
Excellent service!2.0 Mediocre
Oct 2016
Cons:
They are not smart enough to to know that if heavily booked at the airport location to transfer cars from their remote locations to cover that demand. They could have rented at least 15-20 more cars. bad management.